
Rawhide Treat Manufacturing: The Era of Fully Automated Smart Processing Lines
How Darin’s Turnkey Twisting & Rolling Solution Solves Quality Bottlenecks, Labor Shortages, and Scalability for Global
The Darin® Dog Biscuit Production Line is a fully automatic system designed to produce a wide range of baked pet biscuits with various shapes, sizes, and formulations. Engineered for high efficiency, consistency, and hygiene, this production line is ideal for manufacturers seeking to expand their pet treat portfolio with premium-quality baked snacks.
Used for Pet Biscuit Production.

| Model | Output | Installed Capacity |
|---|---|---|
| DR-300 | 80kg | 6kw |
| DR-600 | 200kg | 7.5kw |
The Darin® Dog Biscuit Production Line consists of several key components working together to produce high-quality, nutritious, and attractive pet biscuits. The main equipment includes a dough mixer, dough presser, biscuit shaper, baking oven, oil sprayer, and optional bicolor biscuit former. Each unit performs a critical function — from mixing and forming to baking and flavoring — ensuring uniform texture, appealing color, and delicious taste.
Designed for efficiency and flexibility, the line can produce various biscuit shapes and sizes with stable quality and hygienic standards. Built from food-grade stainless steel (SS304) and compliant with CE and ISO certifications, Darin®’s system provides a reliable solution for both small and large-scale pet food manufacturers worldwide.
① Dough Presser
② Waste Sheet Conveyer
③ Biscuit Shaper
④ Baking Oven
⑤ Oil Sprayer
⑥ Bicolor Biscuit Former
The Darin® Dog Biscuit Production Line follows a continuous, automated workflow from raw material preparation to final packaging. The process can be divided into the following main stages:
This streamlined process ensures high efficiency, minimal waste, and consistent product quality, making Darin® a trusted choice for professional pet treat production.
Looking to create a unique pet food product? We provide full customization services, from concept to finished machine. Our engineering team uses CAD and 3D modeling to bring your ideas to life—fast and accurately. Let’s work together to build your next best-seller.
The Darin® Dog Biscuit Production Line stands out for its innovation, reliability, and flexibility, providing a complete turnkey solution for pet treat manufacturers around the world. Built on more than 20 years of industry experience, Darin® machines combine precision engineering with hygienic design to ensure stable performance, high yield, and consistent product quality.

Motors from Darin Machinery are sourced from WEG with a 3-year worldwide guarantee or Siemens.Enjoy a reliable global after-sales service system.

Electric parts are from ABB or Schneider, easy to find replacments at local market.

PLC and touch screens from Siemens, Germany, are used by Darin Machinery to ensure easier operation and reduced labor requirements.

When faults occur, Darin Machinery’s touch screens display relevant information, making it easy to diagnose and resolve issues quickly.

Darin Machinery control cabinets are equipped with 24V safe voltage, ensuring operator safety even electrical leakage occurred.

Darin Machinery includes three types of protectors over-current, over-voltage, over-heat to ensure machine and operator safety.

Servo follows the cutting size more accurately, rolling cutting can cut products with strong toughness, such as cowhide products, and the cutter does not cut the conveyor belt.

The end of the conveyor belt has a small turning radius, which makes material transportation smoother.

Its components are arranged for quick disassembly, ensuring efficient upkeep and hygienic operation.

All cover bodies, mesh belts, and parts in contact with materials at Darin Machinery are made of food-grade stainless steel 304, providing superior durability and safety.
Darin® Machinery is global leading manufacturer of pet food production lines, Darin® provide full-cycle, one-stop production equipment solutions for all types of pet food, pet treats & pet health products.
■ All machinery is certified with European CE Approval & ISO 9001 Certification.
■ Run in 99+ countries including USA, Germany, Japan, Italy, UAE, Australia etc.
■ Machinery Supplier of General Mills, Kelloggs, Melinda, Bill Gates foundation & Wanpi.
■ 290+ Invention patents & utility model patents.
■ Government-certified high-tech enterprise.
■ Member of APPA (USA) & Deputy President Unit of SDPIA.
■ Professional food machinery manufacturer with 18 years of experience.








Our extensive product range includes production lines for pet dry food, wet food, semi-moist food, and raw food, as well as common pet treats such as biscuits, jerky, dental chews, rawhide chews, and training treats. Additionally, we offer various food machinery production lines, puff snack machines, energy granola bar machines, and support equipment.
Darin Machinery’s equipment is operational in over 99 countries and regions, including the USA, Germany, Japan, Italy, Spain, the Netherlands, Australia, Canada, Holland, Saudi Arabia, Brazil, Mexico, Indonesia, Thailand, and more. Darin Machinery serves renowned clients worldwide, including General Mills, Kellogg’s, and the Bill & Melinda Gates Foundation, among top-tier pet food suppliers.
When purchasing the Dog Biscuit Production Line, you might be interested in the following questions.
Our production line is highly versatile and can manufacture a wide range of dog biscuits tailored to various market segments. Here are the primary categories and customization options we offer:
Standard Shapes: Bone, heart, circle, square, paw print, etc.
Custom Shapes: Mold tooling available for brand-specific or novelty designs.
Sizes: Mini (training treats), Medium, Large (for big breeds).
Crunchy Biscuits: Oven-baked for firmness and long shelf life.
Soft & Chewy Biscuits: Moisture-retained formulas for senior dogs or easy chewing.
Dual-texture Biscuits: Crunchy outside with soft filling.
Meat-Based: Chicken, beef, lamb, turkey, salmon, bacon.
Vegetarian: Sweet potato, pumpkin, carrot, spinach, peas.
Herbal & Functional: Mint (for breath), turmeric, parsley, rosemary.
Dental Care: With ridged surfaces and ingredients for plaque removal.
Skin & Coat Health: Enriched with omega-3 and omega-6 fatty acids.
Joint Support: With glucosamine and chondroitin.
Digestive Health: With probiotics and fiber.
Low-Fat or Weight-Control Biscuits.
Grain-Free Options: Using chickpea, lentil, or potato base.
Organic Certified Ingredients.
Allergen-Free: No corn, wheat, or soy upon request.
Natural Preservatives: Vitamin E (mixed tocopherols), rosemary extract.
Yogurt/Icing Coated Biscuits: For decorative or premium lines.
Filled Biscuits: With meat, cheese, or peanut butter centers.
Sprinkled Add-ons: With seeds (chia, flax), bits of fruit or herbs.
Bulk Pack (10–25 kg bags) for private label or pet shops.
Retail Pack (50g – 2kg) with customizable branding.
Eco-Friendly Packaging Options.
Would you like details on our formulation capabilities, MOQ, or compliance with certifications like FDA, AAFCO, or EU standards?
Sure. Here are the suitable raw materials for our dog biscuit production line:
1. Grain and Starch Bases
Wheat flour, cornmeal, corn flour, rice flour, oatmeal, barley, rye, sorghum, potato flour, sweet potato flour, tapioca, chickpea flour, lentil flour.
2. Protein Sources
Meat meals or powders (chicken, beef, lamb, turkey, fish), fresh or frozen meats (mechanically deboned or organ meats), soy protein, pea protein, potato protein, brewer’s yeast.
3. Fats and Oils
Animal fats (chicken fat, beef tallow), vegetable oils (sunflower oil, flaxseed oil, canola oil, coconut oil), omega fatty acid sources (fish oil, salmon oil, algae oil).
4. Functional and Health Additives
Vitamins and minerals premixes (AAFCO or EU standards), prebiotics and probiotics (inulin, MOS, Bacillus strains), glucosamine and chondroitin, herbal extracts (turmeric, parsley, mint, rosemary, ginger).
5. Fibers and Binders
Beet pulp, pea fiber, cellulose, oat bran, guar gum, xanthan gum, gelatin, lecithin, egg powder.
6. Natural Colors and Flavors
Beetroot powder, spinach, turmeric, paprika, annatto; natural flavors such as meat, smoke, cheese, peanut butter, and vanilla.
7. Sweeteners (pet-safe only)
Molasses, honey, apple sauce, banana puree.
(Artificial sweeteners like xylitol are strictly excluded.)
8. Preservatives and Antioxidants
Natural: mixed tocopherols (vitamin E), rosemary extract, ascorbic acid.
Synthetic (optional): BHA, BHT, citric acid.
9. Optional Additions
Fruit and vegetables: blueberries, cranberries, carrots, pumpkin, spinach.
Seeds and grains: flaxseed, chia, sesame, quinoa.
All raw materials must be food-grade and approved for pet use. We support custom formulations and can adapt ingredients based on your market's regulatory standards.
Would you like to discuss a specific recipe or market target?
Our dog‑biscuit production line capacity depends on the machine configuration, degree of automation, size of biscuits and recipe (moisture/texture), but here are typical figures and how we quote our line:
For our production line, we typically quote based on your target output. Example configurations:
We also consider these factors when specifying capacity:
If you tell me your target daily output (e.g., “we need to produce 2 tons/day” or “we need 500 kg/hour”) plus your preferred biscuit size/shape (mini training bite vs large bone), I can quote the production line specification (and associated CAPEX, floor area, utility requirements) that meets your needs. Would you like to proceed with that?
Yes, the production line can produce both dog and cat biscuits, with some considerations and minor adjustments. Here’s a breakdown of what’s involved:
The core equipment (mixer, roller, shaper, oven, cooling, packaging) is typically the same for both dog and cat biscuits. This includes:
1. Size and Shape Dies
Cat biscuits are generally smaller and softer than dog biscuits. You will need:
2. Recipe/Formulation
Cats are obligate carnivores and prefer high-protein, meat-based formulas. So:
3. Texture
Cat biscuits tend to be either:
4. Feeding Behavior and Market Preference
Cats typically eat smaller quantities more often, so the biscuit format, aroma, and flavor strength may need tuning to suit feline taste preferences.
5. Cleaning Between Batches
Cross-contamination is a concern, especially if using different formulations or allergen-free recipes. You’ll need thorough cleaning protocols when switching between dog and cat biscuit production.
Yes — a single biscuit line can manufacture both dog and cat biscuits, efficiently and safely, provided you use appropriate:
Would you like a combined dog/cat biscuit production layout proposal with changeover time and cost analysis?
Yes — our machine line carries a full suite of certifications and compliance documentation to support global export and high‑standard manufacturing. Here are the types of certifications we have and how they apply:
ISO 9001 (Quality Management System): Ensures consistent product quality, process controls, and continuous improvement.
ISO 22000 (Food Safety Management System): Particularly important since you’re producing pet‑food grade biscuits — this covers hazard analysis, traceability and safe processing for feed/pet food contexts.
CE Marking (Europe): Our electrical/automation equipment (motors, PLCs, ovens, etc.) is CE‑marked for safety, EMC and machine directive compliance.
Food‑Grade Materials & Hygiene Certification: Machine contact surfaces are stainless steel (food‑grade), designed for hygiene, cleanability and compliance with feed‑industry standards (which helps for pet‑food manufacturing).
ISO 14001 (Environmental Management) / ISO 45001 (Occupational Health & Safety): We can supply documentation or modules for these if your facility or brand demands full EHS compliance.
Custom Export Compliance / Machine Safety: For example, some of our machines come with third‑party inspection, material certificates (e.g., stainless steel grade), certification that no hazardous substances were used in production.
Traceability & After‑Sales: Each machine has serial number, material certificates, commissioning records and we can provide full documentation pack for customs, certification bodies or your own audit needs.
Certificate pack including ISO 9001, CE certificate, Declaration of Conformity, machine drawings and material certificates (food‑grade SS304/316 as standard)
Machine safety manual, installation manual, maintenance manual (in English)
Factory acceptance test (FAT) report and optional video/documentation of commissioning
Warranty and after‑sales service agreement
If you like, I can pull together sample certificates for the exact line we propose, including machine‑specific CE number, testing reports, electrical wiring drawings, and compliance to your target market (e.g., US, EU, Japan). Would that be useful?
Yes, we can absolutely help you design the complete factory layout for your dog (and cat) biscuit production line. This is a core part of our supply and technical support process.
Here’s what we provide and how the process works:
1. Custom 2D & 3D Layouts
Detailed 2D CAD drawings showing all equipment positions, workflow, operator access, and material flow.
Optional 3D factory renderings to visualize the space, elevations, and process areas.
2. Layout Based on Your Actual Site
We adapt to your factory size, shape, and infrastructure.
We can integrate with existing utilities, production lines, or packaging areas.
We support both greenfield (new) and brownfield (retrofit) setups.
3. Workflow Optimization
Hygienic zoning: raw material in → production → finished product out
Minimized cross-contamination and dead zones
Optimized for cleaning, inspection, and maintenance access
4. Utility & Infrastructure Planning
Power supply, water lines, steam (if needed), compressed air, and drainage
Floor drainage points for wash-down areas
Ventilation and exhaust for ovens and dryers
Cooling and humidity control (if needed)
5. Modular Scaling Options
Plan for future expansion with modular lines
Easy addition of packing or processing stations
Optional automatic or semi-automatic material handling
6. Regulatory Compliance Support
Food safety (ISO22000, HACCP, GMP zoning)
Pet food hygiene requirements (for FDA, CFIA, FEDIAF markets)
To create a factory layout, we typically need:
Your floor plan or factory dimensions (sketch, CAD, or PDF)
Intended production capacity (e.g., 500 kg/hour or 3 tons/day)
Product types (dog biscuits only, or both dog and cat)
Preferred automation level (manual, semi-auto, fully auto)
Any existing utilities or equipment on site
Space for packaging and warehousing (if needed)
Would you like to share your factory layout now, or shall we begin with a sample line proposal and then customize the layout for your space?
Yes, we offer comprehensive training and machine testing before shipment — this is a standard and critical part of our service. Here's what you can expect:
Before the machine leaves our factory, we conduct a complete test run to ensure everything meets your order and specification.
What we do:
Run your actual product or a simulation batch (dog or cat biscuit dough)
Test all key functions: mixing, shaping, baking, cooling, packaging (if included)
Adjust cutter/die settings for your exact biscuit size and shape
Verify temperature controls, speed settings, and output
Ensure safety systems, alarms, and emergency stops are fully functional
Documentation we provide:
FAT report with detailed inspection checklist
Photos and videos of your actual machine in operation
Mechanical and electrical test results
Final approval form before packing and shipment
We offer both on-site and remote training depending on your needs and location.
Training includes:
Machine operation and parameter adjustment
Cleaning, hygiene, and sanitation procedures
Maintenance routines and troubleshooting
Changeover for different biscuit shapes or recipes
Safety procedures
Formats available:
In-person training at your site (optional, with travel arrangements)
Online training sessions via video call
Training videos recorded during test runs
Operator manuals in English with detailed illustrations
If requested, we can send an engineer to your location to:
Install and calibrate the line
Supervise first production run
Provide real-time training and support
This is especially useful for larger or fully automatic lines.
Yes – before shipment, we will:
Test your machine with real or simulated product
Document the process and share with you
Train your team to operate and maintain it confidently
Would you like to include on-site installation and commissioning support in your quote?
Our delivery time depends on the complexity of the production line, level of customization, and current order queue. Here’s a typical breakdown:
1. Small to Medium Biscuit Lines (100–300 kg/h)
Delivery time: 30–45 days
Includes standard mold sets, basic automation, and packaging line (if ordered)
2. Medium to Large Lines (300–800 kg/h)
Delivery time: 45–60 days
Includes customized molds, enhanced control systems, optional dual-shape tooling
3. Fully Automatic High-Capacity Lines (800–1000+ kg/h)
Delivery time: 60–90 days
Custom layouts, advanced automation, integration with upstream/downstream lines
Customization: If you require special biscuit shapes, textures, or functional modules (like dual-texture biscuits or filled cores), we will need extra time for mold fabrication and testing.
Packaging Line Integration: Adding automated weighing, bagging, or cartoning systems may increase lead time by 10–20 days.
Certifications & Documentation: Some markets (e.g., EU, North America, Japan) may require additional compliance documentation or third-party inspections.
Shipping Time: Delivery time excludes international freight; shipping times vary by destination (e.g., 10–30 days by sea depending on port).
If you need a faster turnaround, we occasionally have stock or semi-finished lines that can be customized and shipped in as little as 20–25 days. Let us know your urgency and we can check availability.
Would you like me to estimate a specific delivery timeline based on your target capacity and customization needs?
A complete dog biscuit production line includes all the machinery and systems required from raw material preparation to final packaging. Here’s a breakdown of the main components, in process flow order:
Flour Silo / Ingredient Tanks (optional) – For bulk ingredient storage
Weighing System (optional) – For automatic batching
Dough Mixer – Mixes flours, proteins, water, fats, and additives into uniform dough
Vacuum Mixer / Double-Shaft Mixer (for better consistency or high-protein doughs)
Dough Feeder – Feeds dough into the forming system
Sheeting Roller – Rolls dough to consistent thickness
Rotary Moulder / Cutter – Cuts dough into desired shapes (bone, paw, fish, etc.)
Customizable dies/moulds
Scrap Recovery Conveyor – Recycles excess dough
Conveyor Belt Oven – Electric or gas-heated
Tunnel oven with adjustable zones for drying and baking
Temperature and humidity controlled
Exhaust & Ventilation System
Multi-layer Cooling Conveyor – Reduces biscuit temperature to packaging-safe level
Stainless steel or food-grade mesh
Dehumidification / Air Blower Units
Oil Sprayer / Flavor Drum (optional) – Applies oil, meat flavor, or coating for palatability
Elevator Conveyor – Transfers biscuits from cooler to packaging
Vibrating Grader (optional) – Removes broken or under-sized pieces
Weighing & Dosing System – Multi-head weighers or linear scales
Form-Fill-Seal Machine – For bagging (pillow pouch, stand-up pouch, etc.)
Vacuum Packaging / Jar Filling System (optional)
Metal Detector & Checkweigher (optional for quality control)
Cartoning / Case Packing Machine (optional)
PLC Control Cabinet – With touchscreen interface (Siemens, Omron, etc.)
Control software – For recipe management, parameter adjustment, alarms
Remote diagnostic module (optional) – For after-sales support
Air Compressor – For pneumatic functions
Steam Generator / Boiler (if required by oven type)
Water Supply & Drainage System – For cleaning and processing
Spare parts kit
Operator manuals
Electrical and mechanical drawings
Cleaning tools
Would you like a layout plan showing how these components are arranged in a real factory setup?
Our dog biscuit production line is built using high-quality, food-grade materials designed for durability, hygiene, and compliance with international safety standards. Here’s a breakdown of the materials used for key parts:
Stainless Steel 304 (SS304)
Used for all parts in direct contact with food: mixers, rollers, conveyor belts, molds, hoppers, etc.
Non-corrosive, easy to clean, and compliant with FDA/EU food safety standards.
Optional: Stainless Steel 316
For corrosive environments or high-acidity formulations
Typically used on request for pharmaceutical-grade or premium food operations
Carbon Steel with Anti-Rust Coating or Stainless Steel Frame
Heavy-duty welded frame structure
Powder-coated or stainless steel options depending on hygiene zoning
Food-Grade PU Belts / Mesh Belts / Wire Mesh (SS304)
Selected based on whether transporting raw dough, baked biscuits, or packaging
Heat-resistant conveyor mesh used in ovens
Control Cabinet: Stainless steel or powder-coated carbon steel
PLC, Inverters, Sensors: Siemens, Schneider, Omron, etc.
Cables: Heat-resistant, shielded food-industry-grade wiring
Aluminum alloy or stainless steel molds with food-safe coatings
CNC-machined for precision and durability
Custom shapes possible with food-grade surface treatments
Stainless Steel Bolts and Screws in food zones
FDA-approved Seals and Gaskets (e.g., silicone, Teflon)
Sealed Bearings with food-grade lubricant
Made from SS304 or food-grade coated aluminum
Designed for easy cleaning and minimal residue build-up
All machinery is manufactured using materials suitable for food and pet food production, focusing on:
Durability
Corrosion resistance
Cleanability
Compliance with ISO, CE, FDA, and other standards
Would you like material certificates (e.g., SS304 batch numbers, coating specs) included in your machine documentation pack?
Please contact us directly to finalize your payment plan.
Yes, the voltage can be fully customized to match your local electrical standards. We design and manufacture the machines to operate under a wide range of international voltage and frequency settings.
220V / 380V / 415V / 440V / 480V
50Hz or 60Hz
Single-phase or three-phase
| Region | Standard Voltage |
|---|---|
| Europe | 380V/415V, 50Hz, 3-phase |
| USA/Canada | 220V/480V, 60Hz, 3-phase |
| South America | 220V/380V, 60Hz, 3-phase |
| Middle East/Africa | 380V/415V, 50Hz, 3-phase |
| Southeast Asia | 220V/380V, 50Hz, 3-phase |
| Japan | 200V/220V, 50/60Hz |
To customize the machine voltage, just provide:
Voltage
Frequency (Hz)
Phase (single/three-phase)
We will match all:
Motors
Electrical components (contactors, inverters, wiring)
Control panels and safety protections
All components will meet your regional electrical codes, and we provide wiring diagrams, circuit breakers, and plug specs as required.
Would you like to specify your country or region so we can confirm the electrical configuration?
Our machines are carefully packaged for international shipment to ensure they arrive in perfect condition. Here’s how we handle packaging and shipping:
Plastic Film Wrapping
First, we wrap each machine unit with heavy-duty plastic film to protect it from moisture, dust, and minor abrasions during handling.
Foam Padding or Shock-Absorbing Material
Used inside crates to cushion motors, electrical panels, and delicate parts.
Wooden Cases or Plywood Crates (Fumigated)
Export-standard, seaworthy wooden packaging
IPPC-marked and fumigation-treated for compliance with customs
Designed to prevent shifting or damage during transit
LCL (Less-than-Container Load)
Individual crates for each machine module
Labeled for easy identification and reassembly
FCL (Full Container Load)
Machines fixed directly to the container floor or loaded in crates
Secured with straps, bolts, and wood blocks to prevent movement
Each crate is labeled with:
Machine name/model
Gross/net weight
Size and orientation (e.g., "This Side Up", "Fragile")
Shipping marks and your logo if required
Accompanied by:
Packing list
Bill of lading
Commercial invoice
Certificate of origin (if needed)
Operation manual and spare parts list (inside crate)
Vacuum Packaging (on request) for long-sea shipments or high-humidity destinations
Container loading supervision photos or videos can be provided for your reference
Would you like photos of our standard crate packaging or a shipping proposal to your destination port?
We provide full installation and commissioning support to ensure your dog biscuit production line is set up correctly and runs smoothly from day one. Here’s how we handle the process:
All machines are fully assembled and test-run in our factory before shipment.
We conduct a Factory Acceptance Test (FAT) to verify performance, then disassemble for shipping.
FAT is documented via video and checklists, which help reassemble the line correctly at your site.
You have two options:
We send experienced engineers to your facility.
They supervise unloading, guide equipment placement, and perform full mechanical and electrical installation.
Required from your side: lifting tools (e.g., forklift), basic utilities (power, water), and local labor assistance.
For smaller lines or experienced clients, we offer:
Detailed installation manuals
Wiring diagrams and layout drawings
Step-by-step video guidance
Live video call support (Zoom, WhatsApp, etc.)
Once installed, we proceed with:
Wiring and calibration of all electrical and control components
Testing individual units, then full system integration
Trial production with your ingredients and biscuit shapes
Parameter optimization (temperature, speed, moisture)
Fine-tuning molds, cutters, and bake time
During commissioning, we provide hands-on training for your team:
Machine operation and control panel use
Daily maintenance and cleaning routines
Product changeover procedures (e.g., switching biscuit sizes)
Troubleshooting and safety protocols
Training can be delivered in-person or via remote sessions depending on your location.
12–18 months warranty
Online support and spare parts supply
Remote diagnostics module (optional) for real-time troubleshooting
Would you prefer on-site installation by our team or remote setup with video support? We can quote both options.
We offer comprehensive technical support after delivery to ensure your dog biscuit production line runs efficiently and with minimal downtime. Here's what you can expect:
12 to 18 months warranty from the date of shipment (depends on contract)
Covers mechanical parts, control systems, motors, gearboxes, and structural components
Free replacement of defective parts (non-human damage) within warranty
24/7 online support via email, phone, WhatsApp, or video call
Remote troubleshooting through photos, videos, and real-time consultation
Control system remote access (if remote diagnostic module is installed) — allows our technicians to access the PLC system remotely for diagnostics and parameter tuning
Spare parts list included with machine delivery (standard + optional)
Fast supply chain for wear parts like belts, seals, heaters, bearings, and cutters
Discounted rates for bulk spare parts orders
Express international shipping of urgent parts
Delivered in English (or other language if requested)
Includes:
Wiring diagrams
Troubleshooting charts
Maintenance schedules
Part numbers and diagrams
If needed, we can dispatch a technician to your site for:
Repair, upgrades, or inspections
Long-term maintenance contracts
New product development or re-training
Free updates for control systems (PLC/HMI programs) during warranty period
New biscuit product settings or recipes can be uploaded remotely
Annual service packages including:
Preventive maintenance
On-demand support
Spare parts kits
You’ll receive ongoing support via remote service, spare parts access, training, and optional on-site visits. We’re committed to making sure your line operates efficiently and reliably long after delivery.
Would you like to see a sample service agreement or post-warranty support plan?
The standard warranty period for our dog biscuit production line is:
However, for large-scale lines or under extended service agreements, we can offer:
All mechanical components: mixers, conveyors, rollers, ovens, frames
Electrical parts: motors, gearboxes, PLC, sensors, inverters, control panels
Manufacturing defects, material faults, and performance issues under normal use
Wear-and-tear parts (belts, seals, gaskets, cutters — though spares are included)
Damage due to incorrect operation, lack of maintenance, or unauthorized modifications
Electrical issues from unstable power supply or local surges
Free replacement parts shipped by express
Online troubleshooting
Remote diagnostics if equipped
On-site repair (optional, travel cost not included)
Would you like to include an extended warranty or annual maintenance plan in your quote?
Yes, we absolutely provide support for recipe development and formulation adjustment — whether you are launching a new product line or customizing for specific market needs.
Here’s how we assist:
We offer a set of proven dog and cat biscuit formulas, including:
Meat-based biscuits (chicken, beef, fish)
Grain-free or gluten-free
Vegetarian or vegan
Functional biscuits (dental, joint support, skin & coat)
Training treats and mini biscuits
Each recipe includes:
Ingredient ratios
Mixing and baking parameters
Estimated nutritional breakdown
We help you develop your own formulations based on:
Target nutritional profile (protein/fat/fiber levels)
Ingredient sourcing (local or premium)
Functional claims (digestive health, low-allergen, high-meat)
Cost optimization vs. quality
Label compliance for markets (AAFCO, FEDIAF, FDA, etc.)
If you already have a recipe, we help with:
Scaling for machine production
Adjusting moisture, texture, and bake time
Modifying texture (soft/chewy vs crunchy)
Switching ingredients for allergen-free or organic claims
We can:
Connect you with third-party labs for nutritional analysis
Provide guidance on achieving guaranteed analysis for packaging
Assist in setting up label declarations
We can produce test batches at our facility using your formulation
Ship samples to you for sensory, lab, or customer testing
Adjust recipe based on feedback and re-test
Continuous development of new flavors and formats
Seasonal or market-specific innovations (e.g., high-protein, dental sticks, grain-free)
Would you like to send us your current recipe or target nutritional specs so we can suggest a custom formulation?
Yes, spare parts are readily available and fully supported for all machines in the dog biscuit production line. We maintain a reliable spare parts system to minimize downtime and keep your production running smoothly.
With every production line, we supply a starter kit of essential spare parts, including:
Conveyor belts
Seals and gaskets
Cutters/molds (if custom-designed)
Bearings
Heating elements (for ovens, if applicable)
Sensors and fuses
Fasteners and miscellaneous hardware
These are the most commonly needed wear-and-tear items for the first 6–12 months of operation.
We offer:
Fast dispatch of replacement parts from our warehouse
OEM and in-house fabricated parts for exact match and compatibility
Custom molds and tooling reorders for new biscuit shapes
Most parts are standard and can be shipped within 1–3 working days. Critical items are stocked, while custom components are made on order.
You will receive:
Detailed parts list with part codes and drawings
Recommended spare parts inventory plan
Photos and maintenance schedule to guide replacement
You can request parts via:
Email or customer portal
WhatsApp or phone
With part number or photos
We’ll confirm stock and arrange shipment immediately.
Continuous availability of parts for 5–10+ years
Discounted spare part kits for preventive maintenance plans
Would you like a recommended spare parts kit tailored to your selected capacity line (e.g., 6-month or 1-year coverage)?
You can get software and manual updates from us easily and reliably through multiple channels. Here's how the process works:
We provide free updates for:
PLC control logic (Siemens, Omron, Delta, etc.)
Touchscreen (HMI) interfaces
Recipe databases and system presets
Language packs (English, Spanish, Chinese, etc.)
Via email: We send you the updated files (e.g., .lad, .hmi, .mdb) along with instructions.
Via cloud link: Secure download from our server (Google Drive, Dropbox, WeTransfer, etc.)
Remote upload (if your line has a remote access module)
A laptop with the appropriate software (e.g., TIA Portal, CX-Programmer)
USB/RS485 cable or LAN connection (we guide you through this)
Our engineer to walk you through the process via video call if needed
We provide updated manuals when:
You request an additional language
We release a new machine version or improved feature
You expand the line with new modules
PDF (standard)
Hard copy (shipped on request)
Video guides for installation, operation, and maintenance
You can request updates at any time by:
Emailing our service team (with your machine serial number)
Using WhatsApp or our online service portal
Through your dedicated after-sales support manager
Latest PLC and HMI programs
Operation manual (updated pages or full version)
Maintenance and troubleshooting guide
Electrical wiring diagram
Parts list updates (if component revisions occur)
Would you like to enable remote diagnostic access on your line for future software updates and real-time support?
Yes, we offer long-term maintenance services to ensure your dog biscuit production line stays in top condition and runs efficiently for years. Here’s what we provide:
After the warranty period, we continue to support you with:
Remote diagnostics and troubleshooting
Spare parts supply at discounted rates
Guided maintenance via video, email, or phone
Optional service calls or site visits on demand
We offer tailored long-term maintenance plans that include:
1–2 scheduled technician visits per year
Full inspection, lubrication, adjustment, and calibration
Replacement of worn parts (cost of parts extra or included, depending on plan)
Priority troubleshooting response (within 24 hours)
Remote or on-site emergency assistance
Discounted rates on parts and labor
Free software updates during AMC period
Operator retraining (if needed)
Maintenance log sheets
Inspection reports with recommendations
Scheduled service reminders
Add new features or modules (e.g., new biscuit molds, packaging formats)
Retrofit older components (motors, PLCs) with updated versions
Expand capacity with modular additions
Annual operator retraining (in person or remote)
Safety and efficiency optimization
New recipe setup or product changeovers
You can choose from:
Basic post-warranty support (pay-as-you-go)
Full AMC contracts (with scheduled service and priority care)
Custom long-term service packages based on your factory size and machine load
Would you like a sample AMC plan and pricing for your expected production capacity?
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let’s talk about how we can help you achieve your goals and take your business to increase !
Tell us as specific as possible of your needs.
We will work on the best solution & quote according to your requirements.
We will start production after getting your approval and deposit, and we will handle the shipment.
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