Dual-Texture Meat Treats Processing Line
What is a Dual-Texture Pet Meat Treats Processing Line?
The Dual-Texture Pet Meat Treats Processing Line is an advanced automatic production line developed by Darin Machinery. It is designed for chicken-based and fish-based pet treats with two distinct textures in one product.
This line uses separate filling and shaping for chicken and fish raw materials. It integrates forming, steam cooking, cooling, cutting, and baking into one seamless process. From raw material feeding to final treat output, the entire operation is automatic. It boosts efficiency, cuts labor costs, and ensures consistent quality and hygiene.
The line produces high-quality dual-texture meat treats. Output ranges from 500 to 1000 kg per hour. It features a compact design and intelligent control system (Model DR-MT1). Ideal for pet food makers who want to create premium dual-texture products.
Application of Dual-Texture Pet Meat Treats Processing Line:
Used for dual-texture meat treats for cats & dos.
Darin® Dual-Texture Pet Meat Treats Processing Line
Technical parameters
- Model : DR-MT1
- Output : 500–1000 kg/h
- Installed Capacity : 130 kW
- Automation : Fully Automatic (from raw material feeding, separate filling and shaping for chicken and fish, forming, steam cooking, cooling, cutting, electric baking, until final treat discharging)
- Operation : Operators only need to monitor the control panel and replenish raw materials
- Ingredients : Chicken-based and fish-based raw materials (customizable based on recipe)
- Finished Products : Dual-texture pet meat treats (ready for packaging)
- Equipment :
- Control Cabinet
- Forming Machine
- Steam Cooker
- Cooling Tunnel
- Cutter
- Electric Oven
- Available Options :
- Different models have different output capacities.
- Additional filling stations for more flavor combinations can be added.
- You can choose whether to include automatic cooling and cutting integration.
- Multi-zone temperature control for the electric oven is available.
| Model | Output | Installed Capacity |
|---|---|---|
| DR-MT1 | 500–1000 kg/h | 130 kW |
Raw Materials : Chicken-based and fish-based raw materials (separately filled and shaped)
One-Stop Solution for Your Pet Food Production Goals!
Looking to create a unique pet food product? We provide full customization services, from concept to finished machine. Our engineering team uses CAD and 3D modeling to bring your ideas to life—fast and accurately. Let’s work together to build your next best-seller.
What Are the Key Components of Dual-Texture Pet Meat Treats Processing Line?
Here are the key components of a dual-texture pet meat treats processing line:
Control Cabinet – Centralized control system managing all operations.
Forming Machine – Separately fills and shapes chicken-based and fish-based raw materials into dual-texture treats.
Steam Cooker – First-stage cooking using steam. Locks in moisture and prepares treats for cooling.
Cooling Tunnel – Rapidly cools cooked treats before cutting. Prevents deformation.
Cutter – Cuts cooled treats into precise final lengths or shapes.
Electric Oven – Final baking to achieve desired texture and enhance flavor. Creates the dual-texture effect.
DR-MT1
① Control Cabinet
② Forming Machine
③ Steam Cooker
④ Cooling Tunnel
⑤ Cutter
⑥ Electric Oven
How Does the Dual-Texture Meat Treats Processing Line Work?
The line automatically processes chicken-based and fish-based raw materials separately, then forms, steam cooks, cools, cuts, and bakes them into dual-texture meat treats — requiring operators only to monitor the control panel and replenish raw materials.
Raw material feeding
Filling & Shaping
Steam Cooking
Cooling
Cutting
Drying
Step 1 – Raw material feeding
Chicken-based and fish-based raw materials are fed into separate hoppers.Step 2 – Separate filling & shaping
The forming machine separately fills and shapes chicken and fish materials into dual-texture treats.Step 3 – Steam cooking
Steam cooker cooks the shaped treats. Locks in moisture and enhances flavor.Step 4 – Cooling
Cooling tunnel rapidly cools cooked treats. Prevents deformation.Step 5 – Cutting
Cutter slices cooled treats into final lengths or shapes.Step 6 – Drying
Electric oven bakes the treats. Creates the final dual texture and enhances taste.
(Optional: Multi-zone temperature control available for precise baking profiles.)
Why choose Darin Dual-Texture Pet Meat Treats Processing Line？
■ WEG Or Siemens Motor, 3-Year Worldwide Guarantee
Motors from Darin Machinery are sourced from WEG with a 3-year worldwide guarantee or Siemens.Enjoy a reliable global after-sales service system.
■ ABB Or Schneider Electric Parts, Global Local Adaptation Replacement.
Electric parts are from ABB or Schneider, easy to find replacments at local market.
■ Germany Siemens PLC, Fully Automatic, Whole Line, Touch Screens Control.One Person, Efficient Simplified Operation.
PLC and touch screens from Siemens, Germany, are used by Darin Machinery to ensure easier operation and reduced labor requirements.
■ Touch Screen Display Automatic Fault Diagnosis
When faults occur, Darin Machinery’s touch screens display relevant information, making it easy to diagnose and resolve issues quickly.
■ Control Cabinets 24V Humans Voltage
Darin Machinery control cabinets are equipped with 24V safe voltage, ensuring operator safety even electrical leakage occurred.
■ Over-Current, Over-Voltage, Over-Heat Triple Protection
Darin Machinery includes three types of protectors over-current, over-voltage, over-heat to ensure machine and operator safety.
■ Superior Cutting Accuracy & Durability with Servo & Rolling Cutting Technology.
Servo follows the cutting size more accurately, rolling cutting can cut products with strong toughness, such as cowhide products, and the cutter does not cut the conveyor belt.
■ Small Turning Radius at the End of the Conveyor Belt for Smoother Material Transportation.
The end of the conveyor belt has a small turning radius, which makes material transportation smoother.
■ Compact Structure Design for Easy Cleaning and Maintenance.
Its components are arranged for quick disassembly, ensuring efficient upkeep and hygienic operation.
■ Food-Grade Stainless Steel 304.
All cover bodies, mesh belts, and parts in contact with materials at Darin Machinery are made of food-grade stainless steel 304, providing superior durability and safety.
DELIVERING DEPENDABLE PET FOOD PROCESSING SOLUTIONS.
Manufacturer for Full-Category Smart Petreats Machine
Darin® Machinery is global leading manufacturer of pet food production lines, Darin® provide full-cycle, one-stop production equipment solutions for all types of pet food, pet treats & pet health products.
■ All machinery is certified with European CE Approval & ISO 9001 Certification.
■ Run in 101+ countries including USA, Germany, Japan, Italy, UAE, Australia etc.
■ Machinery Supplier of General Mills, Kelloggs, Melinda, Bill Gates foundation & Wanpi.
■ 290+ Invention patents & utility model patents.
■ Government-certified high-tech enterprise.
■ Member of APPA (USA) & Deputy President Unit of SDPIA.
■ Professional food machinery manufacturer with 18 years of experience.
Tailored Equipment Solutions For Every Scale Of Pet Food Production.
Our extensive product range includes production lines for pet dry food, wet food, semi-moist food, and raw food, as well as common pet treats such as biscuits, jerky, dental chews, rawhide chews, and training treats. Additionally, we offer various food machinery production lines, puff snack machines, energy granola bar machines, and support equipment.
Run in 101+ countries & regions globally.
Darin Machinery’s equipment is operational in over 99 countries and regions, including the USA, Germany, Japan, Italy, Spain, the Netherlands, Australia, Canada, Holland, Saudi Arabia, Brazil, Mexico, Indonesia, Thailand, and more. Darin Machinery serves renowned clients worldwide, including General Mills, Kellogg’s, and the Bill & Melinda Gates Foundation, among top-tier pet food suppliers.
full-cycle, one-stop production equipment solution
Frequently Asked Questions - Dual-Texture Pet Meat Treats Processing Line
When purchasing the Dual-Texture Pet Meat Treats Processing Line, you might be interested in the following questions.
The Dual-Texture Pet Meat Treats Processing Line from Darin Machinery is designed for high-volume production of chicken-fish dual-texture treats. Its capacity typically falls within the following ranges:
Per Hour: 500–1000 kg/hour (depending on treat size and recipe)
Per Day: 4–8 tons/day (based on 8-hour shift)
Key Variables That Affect Output:
Treat Size & Shape: Smaller or simpler shapes yield higher hourly output.
Recipe & Ingredients: Moisture content and raw material type (chicken, fish, binders) affect forming and cooking speed.
Cooking & Baking Time: Steam cooking and electric baking dwell times influence overall line throughput.
Operator Skill & Line Setup: Well-trained operators and optimized settings maximize daily output.
If you need higher capacity, Darin can customize the line with multi-lane forming or larger ovens.
Would you like a layout or quote based on your target capacity?
The Dual-Texture Pet Meat Treats Processing Line handles flexible treat sizes. Suitable for small to large dogs. Here are the typical specs:
✅ Minimum Treat Size:
Length: ~35 mm
Width/Thickness: ~10 mm
Ideal for small dogs or cats. Easy chewing and portion control.
✅ Maximum Treat Size:
Length: ~120 mm
Width/Thickness: ~25 mm
For medium to large dogs. Longer chewing time. Dual texture adds appeal.
⚙️ Customization Notes:
We can customize treat sizes beyond these ranges.
The forming machine and cutter must match your chosen size.
For non-standard shapes (bone, star, ring), Darin can adjust forming and cutting tools.
Would you like size recommendations based on your target market (toy breeds vs. large breeds)?
Yes. This line is specially designed for dual-texture products. It combines chicken and fish in one treat.
✅ How It Works:
Separate Filling System:
Chicken-based and fish-based raw materials are loaded into separate hoppers. Each has its own filling channel.
Forming Machine:
The forming machine fills and shapes both materials together. Creates a single treat with two distinct textures and flavors.
Steam Cooking & Baking:
The dual-texture treats go through steam cooking then electric baking. Both textures stay distinct. No mixing.
Customizable Ratios & Shapes:
You can adjust the chicken-to-fish ratio (e.g., 60% chicken / 40% fish). Different shapes (bone, stick, ring) available via mold change.
🛠 Optional Features:
Color differentiation for each protein source
Multi-zone oven control for precise baking
Extended cooling tunnel for high-volume production
Would you like a sample diagram or video to see the dual-texture forming process?
The Dual-Texture Pet Meat Treats Processing Line is designed for dual-protein products. It works best with chicken and fish. Other meats can be used too.
🥩 Compatible Meats (for separate filling):
All meats must be ground into fine paste or emulsion.
Chicken – Lean, affordable, widely used
Fish (salmon, tuna, white fish) – Omega-3 rich, great for dual-texture
Beef – Rich flavor, premium option
Duck – High iron, good for sensitive pets
Lamb – Hypoallergenic choice
Turkey – Lean protein
Pork – Regional formulas
Organ meats (liver, heart) – Nutrient-dense
🌾 Compatible Binders & Plant Ingredients:
Potato starch – Good binding, neutral taste
Rice flour – Hypoallergenic
Tapioca starch – Smooth texture
Pea starch – Grain-free option
Pumpkin – Fiber source
Sweet potato – Natural sweetness
⚙️ Key Requirements:
Moisture: 25–35% for forming stability
Grind size: 1–3 mm
Binders: Glycerin, starch, or gelatin may be added
Would you like a dual-texture formulation suggestion (e.g., chicken + salmon with sweet potato)?
Yes. Darin can customize this line for halal or kosher requirements. Meets strict hygiene and religious standards.
✅ Halal/Kosher Customization Options:
1. Food-Grade Contact Materials
All product-contact parts are 304 or 316L stainless steel. Certified food-grade. Easy to sanitize.
2. Dedicated Line Setup
Line can be dedicated to halal or kosher only. Avoids cross-contamination. Separate feeding systems for chicken and fish hoppers available.
3. Easy Disassembly and Cleaning
CIP (Clean-in-Place) supported. Tool-less disassembly for inspection. High-temperature washing available.
4. Ingredient Handling Protocols
Closed or controlled systems for halal/kosher raw materials. Optional batch coding and traceability.
5. Third-Party Certification Support
Darin provides machine documentation, welding certificates, and compliance records. Works with your local halal/kosher authority.
🔧 Additional Options:
Separate forming machine tooling for halal and conventional runs. Full stainless steel enclosures for Middle East or EU export.
Would you like a halal-certified line layout or quote? Includes CIP and material certificates.
The Dual-Texture Pet Meat Treats Processing Line has multiple international certifications. Meets global safety and quality standards.
✅ Certifications Held:
1. CE Certification
✔ Complies with EU safety, health, and environmental rules
✔ Covers electrical, mechanical, and EMC safety
✔ Approved for export to all EU countries
2. FDA Compliance (USA)
✔ All food-contact surfaces are FDA-approved (304/316 stainless steel, food-grade materials)
✔ Meets US pet food safety standards
✔ Smooth US customs clearance
3. ISO 9001:2015
✔ Darin operates under certified Quality Management System
✔ Consistent design, manufacturing, and service
✔ Full traceability for international clients
📦 Additional Documents (On Request):
MSDS for food-contact parts
Welding and surface treatment records
Certificate of Origin
Electrical and pneumatic diagrams
Would you like certificate copies for your procurement or regulatory team?
The Dual-Texture Pet Meat Treats Processing Line needs planned installation space. It has multiple components: forming machine, steam cooker, cooling tunnel, cutter, electric oven, control cabinet.
📐 Standard Line Footprint:
| Component | Dimensions (L × W × H) |
|---|---|
| Forming Machine | ~3.0 m × 1.5 m × 1.8 m |
| Steam Cooker | ~5.0 m × 1.8 m × 2.2 m |
| Cooling Tunnel | ~4.0 m × 1.5 m × 1.8 m |
| Cutter | ~1.5 m × 1.0 m × 1.5 m |
| Electric Oven | ~6.0 m × 2.0 m × 2.2 m |
| Control Cabinet | ~0.8 m × 0.6 m × 1.8 m |
| Total Line (Standard Layout) | ~20–22 m × 3.0 m × 2.5 m |
🧩 Recommended Installation Space:
For safe operation and maintenance access:
Minimum space: ≥ 25 m (L) × 5 m (W) × 3.0 m (H)
Preferred space with buffer zones: 30 m × 6 m (for raw material staging, maintenance, and auxiliary systems)
⚙️ Considerations:
Control cabinet is wall-mounted or beside line
Space can be L-shaped or U-shaped
Modular design allows reconfiguration
Extra space for raw material storage and finished product collection
Would you like a factory layout drawing (PDF or DWG) for your space planning?
The Dual-Texture Pet Meat Treats Processing Line is energy-efficient. Below is the power and water breakdown.
⚡ Power Consumption
| Component | Power Rating |
|---|---|
| Forming Machine | ~15–25 kW |
| Steam Cooker | ~30–50 kW (steam boiler not included) |
| Cooling Tunnel | ~5–10 kW |
| Cutter | ~3–5 kW |
| Electric Oven | ~50–70 kW |
| Control Cabinet & Auxiliaries | ~2–5 kW |
| Total Installed Power | ~105–165 kW |
| Average Working Load | ~80–120 kWh/hour |
🔌 Voltage: 380V / 50Hz / 3-phase (customizable to 220V, 415V, or 480V)
💧 Water Consumption
Water is not used in production. Only for cleaning and sanitation. Steam cooker needs boiler feed water.
| Use Case | Estimated Consumption |
|---|---|
| Daily cleaning (manual/CIP) | ~200–400 L/day |
| Steam boiler makeup water | ~100–300 L/day (depends on steam usage) |
| Cooling (if water-cooled) | Usually air-cooled. Optional water-cooled: ~100–200 L/day |
| Total Typical Usage | ~300–700 L/day |
💡 Most users choose air-cooled systems. A CIP system is optional for automated cleaning.
Would you like utility layout recommendations or power cable sizing help?
Yes. Modular design. PLC-based control. Easy to integrate with existing lines.
🔄 Integration Capabilities:
✅ Mechanical Compatibility
Modular conveyors connect to upstream mixers or batch systems.
Adjustable height and width. Match your layout.
Discharge zones can be left-to-right, right-to-left, or U-shape.
✅ Electrical/Control Integration
Central PLC (Siemens or Omron). I/O extension ports.
Signal sync for start/stop, alarms, product counting.
Optional Ethernet/IP, Modbus, Profinet for SCADA or smart factory.
✅ Custom Interface Points
For pre-processing: meat grinders, mixers, silos, separate chicken/fish hoppers.
For post-processing: packaging machines, metal detectors, freezers.
For QC: vision systems, weight checkers, moisture analyzers.
🧩 Typical Integration Scenarios:
Inline with batching system.
Forming → steam cooking → cooling → cutting → baking continuous flow.
Connect to robotic packing or flow wrap machines.
Barcode or RFID traceability integration.
Would you like to share your existing layout? We can propose a tailored integration plan.
Lead time depends on customization, production schedule, and destination. Below is a typical breakdown.
⏳ Standard Lead Time (Production Only):
| Order Type | Lead Time |
|---|---|
| Standard configuration (DR-MT1) | 40–50 working days |
| Customized version (special sizes, halal/kosher, dual-texture ratio adjustment) | 50–70 working days |
Production starts after contract signing and deposit.
🚢 Shipping Time by Region (Sea Freight):
| Destination | Shipping Time |
|---|---|
| Southeast Asia | 7–15 days |
| Middle East | 20–25 days |
| Europe | 30–35 days |
| North America | 35–45 days |
| South America | 40–50 days |
| Africa | 30–45 days (port dependent) |
Air freight available for urgent parts.
📦 Total Door-to-Door Delivery:
Standard line (e.g., to Europe): ~11–14 weeks
Customized line (halal, special ratios, etc.): ~13–18 weeks
🛠 Services That May Add Time:
Factory acceptance test (FAT)
Third-party inspection (SGS, BV)
HMI language customization
Certificate legalization (COO, CE, FDA)
Would you like a Gantt chart for production and delivery based on your country and customization needs?
The total cost depends on configuration, customization, destination, and services. Below is a planning estimate.
💰 Base Equipment Cost (FOB China):
| Configuration Type | Price Range (USD) |
|---|---|
| Standard line (DR-MT1, 500–1000 kg/h) | $120,000 – $160,000 |
| Mid-range line (higher capacity, multi-lane forming) | $170,000 – $220,000 |
| Customized line (halal/kosher, special dual-texture ratio, extended oven) | $230,000 – $350,000+ |
✔ Includes: forming machine, steam cooker, cooling tunnel, cutter, electric oven, control cabinet, spare parts.
🚢 Shipping Cost (Estimated CIF by Region):
| Destination | Estimated Cost (20FT/40FT container) |
|---|---|
| Southeast Asia | $2,500 – $4,000 |
| Middle East | $3,000 – $5,000 |
| Europe | $4,500 – $7,000 |
| North America | $5,500 – $8,500 |
| South America/Africa | $6,000 – $9,000 |
✔ CIF includes ocean freight, insurance, and port charges.
🛠 On-Site Installation & Training:
| Service | Cost Estimate (USD) |
|---|---|
| On-site technician (7–10 days) | $5,000 – $8,000 (visa, travel, accommodation included) |
| Remote installation support (optional) | Free or $1,000–$2,000 |
📄 Other Optional Costs:
| Item | Cost |
|---|---|
| Certificate of Origin / legalization | $150 – $400 |
| Third-party inspection (SGS/BV) | $1,000 – $2,000 |
| Spare parts kit (extended) | $2,000 – $4,000 |
| Multi-zone oven control (optional) | $8,000 – $15,000 |
| CIP system (optional) | $10,000 – $18,000 |
💵 Total Estimated Turnkey Cost (All-Inclusive):
| Region | Total Estimate (USD) |
|---|---|
| Asia (standard DR-MT1) | ~$130,000 – $175,000 |
| Middle East / EU | ~$145,000 – $195,000 |
| North America | ~$155,000 – $210,000 |
| Customized line (dual-texture + CIP + multi-zone oven) | $250,000 – $380,000+ |
Would you like a formal Proforma Invoice (PI) with your company name, port of delivery, and selected options? I can prepare a detailed commercial offer for you.
Darin offers flexible payment terms. Below are standard and optional options.
✅ Standard Payment Terms (Most Common):
| Payment Milestone | Percentage | Details |
|---|---|---|
| Deposit (upon signing contract) | 30% – 50% | T/T (Telegraphic Transfer) |
| Balance before shipment | 50% – 70% | T/T after inspection or Bill of Lading |
| Total | 100% |
✅ Optional Payment Terms (Subject to Approval):
| Term Type | Details |
|---|---|
| Irrevocable L/C at Sight | 100% Letter of Credit from major bank |
| T/T with progress payments | 30% deposit + 40% before shipment + 30% upon arrival |
| Escrow arrangement | For large projects or first-time partnerships |
| Leasing / Financing | Available in some regions (inquire) |
🔧 Payment Methods Accepted:
T/T (Bank Transfer)
L/C (Letter of Credit)
Western Union (spare parts only)
PayPal (samples or service fees)
📌 Important Notes:
Buyer pays all bank charges outside China.
Customized lines (dual-texture, CIP, multi-zone oven) may need 40–50% deposit.
Third-party inspection (SGS, BV) at buyer's cost.
📞 Contact Us:
For a Proforma Invoice (PI), contact us with your company details, payment terms, and port.
Welcome to ask for a customized quotation.
Export-grade packaging. Safe delivery to your facility.
📦 Packaging Method Details:
✅ 1. Film Wrapping
PE stretch film covers all machine surfaces. Prevents moisture, rust, scratches.
✅ 2. Fumigated Wooden Crates
Key components are packed in ISPM15-certified wooden crates:
Forming machine, steam cooker, cooling tunnel, cutter, electric oven, control cabinet.
Includes shock-absorbing foam, reinforced corners, bolted closures.
✅ 3. Palletized & Container Loading
All crates on pallets for forklift handling.
Blocking and bracing prevents shifting.
Fits in 20FT or 40FT container (depends on line size).
Protects against impact and vibration.
📄 Included in Each Package:
English machine and part labels.
USB and printed copy of: operation manual, electrical drawings, maintenance checklist, spare parts list.
Packing list and crate markings (model + serial number).
🛡 Optional Packaging Features:
Waterproof vacuum packaging for humid climates.
Steel-frame reinforced crates for heavy components.
Shock indicators or humidity sensors on request.
Would you like photos or a packing diagram from a previous shipment?
On-site installation is optional. It is a paid service. Cost depends on location and line complexity.
👷♂️ On-Site Installation & Commissioning Services:
✅ What's Included:
Mechanical installation
Assemble forming machine, steam cooker, cooling tunnel, cutter, electric oven, control cabinet.
Electrical & PLC setup
Wiring, control system startup, I/O testing.
Full commissioning
Test run with your raw materials.
Adjust treat size, cooking temperature, baking profile, and throughput.
Operator training
Hands-on training for machine use, cleaning, maintenance, troubleshooting.
Safety and sanitation briefing (HACCP, GMP).
💰 Service Fee (Typical):
| Item | Cost Estimate (USD) |
|---|---|
| Technician fee | $80–$150/day (per person) |
| Travel expenses | Flight + visa (at cost) |
| Accommodation & meals | Provided by buyer |
| Typical duration | 7–10 working days |
Total installation cost: $5,000 – $8,000. Depends on destination and line complexity.
🌐 Alternative: Remote Installation Support
Live video call (WeChat, Zoom, WhatsApp). Step-by-step guides. Remote PLC/HMI debugging via TeamViewer or VPN.
📄 Pre-shipment Support:
Factory Acceptance Test (FAT) before delivery. Video documentation. FAT report and checklist.
Would you like a quote with on-site installation? Or remote support? We can recommend the best option for your team.
Yes. Operator training is included in the standard package. Your team can run the line safely and efficiently.
🎓 Included Operator Training (Free of Charge):
✅ 1. Factory-Based Training (Before Shipment)
Conducted during FAT (Factory Acceptance Test).
Covers:
Startup & shutdown procedures
Forming, steam cooking, cooling, cutting, and baking settings
Basic maintenance and cleaning
Error code diagnosis
For up to 2–3 client technicians
Training documentation available (optional certification)
👷♂️ 2. On-Site Training (If Installation Is Purchased)
Delivered by Darin's technician during commissioning.
Hands-on operation with your raw materials.
Training includes:
Real-time production tuning (treat size, cooking time, baking temperature)
Sanitation and food safety protocols
Spare parts replacement
PLC/HMI interface walkthrough
Up to 5 operators per session
📚 3. Training Materials Provided:
Printed and digital operation manuals
Video tutorials for:
Daily operation
Cleaning and disassembly
Emergency response
Maintenance checklist
Would you like training materials in English or your local language (Spanish, Arabic, Russian, etc.)? We can prepare sample files.
Yes. A standard spare parts kit is included. No extra cost.
🔧 Included Spare Parts (Standard Package):
| Part Type | Quantity |
|---|---|
| Sealing rings / O-rings | 4–8 pcs |
| Cutting blades for cutter | 2–4 pcs |
| Forming machine wear parts | 1 set |
| Oven heating elements | 1–2 pcs |
| Sensors (temperature/position) | 1–2 pcs |
| Conveyor belts (cooling tunnel) | 1–2 pcs |
| Allen keys, fuses, screws | 1 set |
| Pneumatic fittings | Assorted |
| Lubrication grease | 1 tube |
| Instruction manual (USB + print) | 1 set |
✅ Covers first 6–12 months of normal operation.
🔄 Optional Extended Spare Parts Kits:
| Package Type | Coverage | Cost (USD) |
|---|---|---|
| Extended Basic Kit | 1–2 years | $1,200 – $1,800 |
| Production Critical Kit | 2–3 years | $2,500 – $3,500 |
| Full Spare Parts Kit | 3+ years | $4,000 – $6,500 |
Spare parts are packed separately. Labeled clearly. Shipped with the machine.
📄 Documentation Provided:
Spare parts list with part numbers
Maintenance schedule
Easy reordering from Darin's warehouse or regional agent
Would you like a custom spare parts list based on your annual production volume? We can tailor it for your needs.
Standard warranty: 12 months from arrival at your facility. Or 15 months from shipping date. Whichever comes first.
🛡️ Warranty Coverage Includes:
✅ Parts & Components:
Motors, gearboxes, PLC, HMI, sensors
Forming machine wear parts, cutter blades
Steam cooker heating elements, electric oven heating elements
Cooling tunnel fans and conveyor drive units
Pneumatic and electrical components
✅ Labor Support:
Free remote troubleshooting (video call, phone, email)
Remote software updates (PLC/HMI)
Guidance for warranty part replacement
❌ Exclusions:
Damage from improper operation, unauthorized modifications, or lack of maintenance
Consumables (blades, belts, seals, O-rings) beyond standard spare set
Power surges, water damage, contamination
🔄 Extended Warranty (Optional):
Extended warranty includes: free part replacements, priority tech support, spare parts discounts.Would you like a sample warranty certificate? Or a quote with extended warranty included?
| Plan Type | Total Duration | Cost (USD) |
|---|---|---|
| +1 Year Extension | 24 months | $2,500 – $4,000 |
| +2 Year Extension | 36 months | $4,000 – $6,500 |
Yes. Many optional modules are available. Enhance functionality, automation, and product quality.
🧩 Popular Optional Accessories & Modules:
1. 🔄 Multi-Lane Forming System
Boosts throughput. Supports higher capacity with multiple lanes.
2. 🌡️ Extended Cooling Tunnel
Longer cooling time for larger treats. Improves texture before cutting.
3. 🎨 Dual-Color/Flavor Filling System
Adds visual differentiation to chicken and fish layers. Natural or artificial colors.
4. 📏 Vision Inspection System
Real-time camera checks treat size, shape, and texture. Removes defective treats.
5. 📦 Automatic Counting & Collating Unit
Groups treats into sets (50–200 pcs). Connects to packing machines.
6. 🖥️ Remote Monitoring & Data Logging
Real-time production data (output, temperature, cooking time). Integrates with ERP/MES.
7. 🔥 Multi-Zone Oven Control
Precise temperature control for different baking stages. Improves dual-texture consistency.
8. 🧽 CIP (Clean-in-Place) System
Fully automated washing. Reduces downtime. Meets GMP and HACCP standards.
9. 🌍 Multilingual HMI Interface
Languages: English, Spanish, Arabic, Russian, etc. Easy for global teams.
10. 🔐 Safety & Hygiene Upgrades
Full stainless steel enclosures. Lockable safety covers. FDA-compliant materials.
Would you like a layout drawing or quote with these modules? We can help prioritize the best ROI for your market.
Darin provides full technical support. Remote and on-site. Fast issue resolution. Long-term reliability.
🛠️ Post-Sales Technical Support Includes:
✅ 1. Remote Technical Support (Free for Life)
📞 Phone, video call, or chat (WeChat, WhatsApp, Zoom)
🖥️ Remote PLC/HMI diagnostics via TeamViewer or VPN
🛠 Troubleshooting for mechanical, electrical, or software issues
🔄 Support for recipe changes, treat size adjustments, cooking and baking temperature tuning
✅ 2. Spare Parts Support
Priority access to original spare parts
Detailed parts catalog with codes and drawings
Fast international shipping for urgent parts
Custom stocking plans for large customers
✅ 3. On-Site Support (Optional, Paid)
Technician dispatch for:
Repairs or upgrades
Re-training staff
Line reconfiguration or expansion
Response time: 7–15 days globally (depends on visa and travel)
✅ 4. Documentation & Training Resources
Complete operation and maintenance manual
Electrical & pneumatic schematics
Video tutorials:
Daily operation
Cleaning and sanitation
Troubleshooting: forming machine jams, cutter issues, steam cooker problems, oven temperature fluctuations
✅ 5. Software & Firmware Updates
Free PLC and HMI updates
Custom logic adjustments for recipe or process changes
🧩 Optional Support Packages for Large Buyers:
| Package Type | Includes | Term |
|---|---|---|
| Annual Service Plan | 1 on-site visit per year + remote support | 1 year |
| Extended Warranty | Parts & labor coverage extension | 1–2 years |
| Training Refresh Pack | Remote or on-site training for new operators | On request |
Would you like an SLA or support flowchart for your procurement documents? We can tailor it for your country and production scale.
Shipping is fast. Depends on urgency, part type, and destination. Darin keeps a large spare parts inventory.
🚚 Shipping Timeframes by Priority:
✅ 1. Express Shipping (Urgent Repairs)
Method: DHL, FedEx, UPS, TNT
Delivery Time:
Asia: 2–4 working days
Middle East/Europe: 3–6 working days
North America: 4–7 working days
South America/Africa: 5–9 working days
Use Case: Sensors, cutting blades, HMI, PLC parts, belts, oven heating elements, steam cooker parts
✅ 2. Standard Air Freight
Delivery Time: 7–12 working days
Use Case: Forming machine wear parts, cutter blades, cooling tunnel conveyor parts, motors, oven fans
✅ 3. Sea Freight (Large Parts or Restocking Kits)
Delivery Time:
Southeast Asia: 10–15 days
Europe: 25–35 days
Americas/Africa: 30–45 days
Use Case: Full spare parts kits, complete oven sections, cooling tunnel assemblies, steam cooker components
📦 Shipping Workflow:
Send part number or photo → Quote within 24h → Payment → Dispatch within 1–2 days → Tracking number provided
🧰 Proactive Options:
Pre-order spare parts kits to reduce downtime
Custom stocking agreement for high-volume users
Distributor warehouses in select regions may stock key parts
Would you like an emergency parts kit list for your dual-texture line? Based on your runtime and shifts. We help minimize downtime risks.
Yes. Remote troubleshooting is fully available. Fast and cost-effective. No need to wait for on-site support.
🌐 Remote Troubleshooting Services Include:
✅ 1. Real-Time Video Support
Live video via Zoom, WhatsApp, or WeChat
Guide your team through:
Error diagnosis
Component inspection
Replacements or adjustments
HMI/PLC setting checks
✅ 2. PLC & HMI Remote Access
Remote login via TeamViewer, AnyDesk, or VPN
Darin engineers can:
Monitor machine status
Adjust recipes and parameters (treat size, forming speed, cutting length, cooking time, baking temperature)
Update or reset control logic
Diagnose software or sensor failures
🔐 Secure access only. Enabled temporarily during support.
✅ 3. Step-by-Step Troubleshooting Guides
PDF and video tutorials for your model.
Covers common issues:
Forming machine flow problems
Cutter jamming or misalignment
Steam cooker temperature inconsistency
Cooling tunnel conveyor errors
Electric oven heating fluctuations
Motor or drive faults
Sensor alarms
Includes visual checks, parameter lists, error code explanations
📞 Support Availability:
Response time: 12–24 hours (faster for urgent issues)
Support in English and Chinese. Other languages via translator.
Free for the lifetime of the machine.
Would you like a remote troubleshooting checklist? Or a list of common alarm codes and fixes? We can also advise on safe remote access setup.
Low-maintenance design. Routine care needed for best performance, hygiene, and product quality.
🔧 Maintenance Schedule Overview:
| Frequency | Tasks |
|---|---|
| Daily | Clean forming machine, steam cooker, cooling tunnel, cutter, oven. Wipe control panel and sensors. |
| Weekly | Inspect belts, blades, fittings. Lubricate bearings and chains. Check PLC/HMI connections. |
| Monthly | Deep clean forming machine and cutter housing. Calibrate sensors. Check motors, gearbox oil, oven heating elements. |
| Quarterly | Replace worn seals/O-rings. Tighten electrical terminals. Inspect cooling tunnel belts and oven fans. Check software updates. |
| Annually | Replace blades, belts, forming machine wear parts. Service gearboxes, pneumatic valves, steam cooker, oven units. |
💰 Estimated Annual Maintenance Costs:
| Cost Component | USD |
|---|---|
| Consumables (blades, O-rings, grease, belts) | $600 – $1,500 |
| Preventive spare parts (seals, sensors, heating elements) | $1,200 – $2,200 |
| Local labor (if outsourced) | $30–$50/hour |
| Optional technician visit | $4,000 – $7,000 (incl. travel) |
| Total (self-maintained) | ~$1,800 – $4,000/year |
✅ Lower costs with in-house training and upfront spare parts kit.
🧠 Smart Maintenance Features:
HMI alarms for scheduled checks
Run-time counters for forming machine, cutter, oven, steam cooker
Optional predictive maintenance with sensors
Would you like a printable maintenance log sheet? Or a 2-year spare parts + maintenance bundle quote? Tailored to your shift schedule.
Yes. Software updates are included. Keep your line secure, efficient, and up to date.
🖥️ Software Update Coverage:
✅ Included Systems:
PLC (Programmable Logic Controller)
HMI touchscreen
Servo controller logic and safety interlocks
Steam cooker temperature control modules
Electric oven temperature control system
Cooling tunnel conveyor speed control
🔄 Types of Software Updates:
Bug fixes and stability improvements
UI enhancements (simplified menus, new languages)
Feature upgrades (recipe memory, treat size presets, cooking and baking profiles)
Optimization for forming, cutting, cooking, and baking processes
Integration support for optional modules (vision system, CIP, remote monitoring)
💡 How Updates Are Delivered:
| Method | Description |
|---|---|
| Remote Update | Via TeamViewer, AnyDesk, or VPN |
| USB Transfer | Files sent with instructions |
| Technician Visit | Installed during on-site service |
✅ Updates take 15–45 minutes. Darin provides step-by-step guidance or does it remotely.
🆓 Cost of Updates:
Free during warranty period
Free lifetime access to standard updates
Custom modifications may have a one-time engineering fee
Would you like a sample changelog? Or a custom interface mockup with your language and recipe setup? Ask us about free scheduled updates in your region.
Yes. Modular design. Easy to upgrade. Protects your long-term investment.
🔧 What Can Be Upgraded or Retrofitted Later?
✅ 1. Capacity Expansion
Upgrade to higher-capacity forming machine. Add multi-lane cutting and forming.
✅ 2. Treat Size & Shape Flexibility
Change cutter blades and forming tooling for different sizes or shapes.
✅ 3. Dual-Texture Ratio Adjustment
Upgrade filling system for precise chicken/fish ratio control. Add more flavor combinations.
✅ 4. Automation Enhancements
Add robotic packaging. Integrate counting units or vision systems. Add remote monitoring or SCADA.
✅ 5. Hygiene & Safety Compliance
Retrofit stainless steel enclosures. Add CIP system. Install safety curtains or light barriers.
✅ 6. Cooking & Baking System Upgrades
Extend steam cooker or electric oven. Add multi-zone temperature control.
✅ 7. Software & Interface
New HMI features. Language packs. Data logging and USB export.
✅ 8. Integration with New Equipment
Connect to packing machines (vertical, flow wrap). Link to upstream mixers. Connect to downstream conveyors.
🛠️ Upgrade Process:
Tell us your goals. We provide upgrade proposal and layout. Ship components with drawings or technician. Optional software update.
💡 Retrofit Examples:
Client added dual-color filling after 1 year. Another plant added CIP system without stopping production. US customer upgraded to meet FSMA standards.
Would you like an upgrade checklist? Or a quote for add-on modules for year 2 or 3? We can plan according to your growth.
Darin guarantees fast after-sales service. Response times depend on urgency and support method.
⏱️ Guaranteed Response Times:
| Service Type | Response Time |
|---|---|
| ✅ Remote Support – Standard | 12–24 hours (usually <12h) |
| ⚡ Remote Support – Urgent | 4–6 hours (priority hotline) |
| 🛠 Spare Parts Quotation | Within 24 hours |
| 📦 Spare Parts Shipping | 1–2 working days (in-stock items) |
| 👨🔧 On-Site Technician Dispatch | 7–15 working days (visa/logistics dependent) |
✅ Worldwide support via email, WhatsApp, WeChat, phone, TeamViewer, AnyDesk.
🌐 Global Support Coverage:
Engineers in Asia, EU, Americas. Multilingual support (English, Chinese + translator). Dedicated after-sales coordinator per project.
🛡️ Optional SLA for High-Volume Clients:
Priority hotline. 72-hour technician deployment. Annual service visit. 95% uptime guarantee.
Would you like an SLA template or service commitment letter for your QA audit? We can tailor it to your industry standards.
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