Bi-color Dental Treats Processing Line
What is a Bi-color Pet Dental Treats Processing Line?
The Bi-color Pet Dental Treats Processing Line is an innovative fully automatic production line developed by Darin Machinery. It is specifically designed for making two-color dental treats for pets. One extruder creates both colors. Much easier than traditional two-extruder systems.
This line integrates bi-barrel extrusion, twisting, cooling, cutting, and multi-layer cooling into one seamless process. From raw material feeding to final treat output, the entire operation is automatic. It boosts production efficiency, cuts labor costs, and ensures consistent quality and hygiene.
The line produces uniform two-color dental treats. Output ranges from 100 kg/h to 400 kg/h (models DR-D100 and DR-S708). With a compact design and intelligent temperature control, it is ideal for pet food makers who want high-quality bi-color dental treats with simpler operation.
Application of Bi-color Pet Dental Treats Processing Line:
Used for Bi-color Pet Dental Treats Processing.
Darin® Bi-color Pet Dental Treats Processing Line
Technical parameters
- Model : DR-D100 / DR-S708
- Output : 100 kg/h (DR-D100) / 400 kg/h (DR-S708)
- Installed Capacity : 114 kW / 150 kW
- Automation : Fully Automatic (from raw material feeding, bi-barrel extrusion, twisting, cooling, cutting, elevating, multi-layer cooling, until final treat discharging)
- Operation : Operators only need to monitor the control panel and replenish raw materials
- Ingredients : Meat powder, starch, gelatin, organic compounds, etc. (customizable based on recipe)
- Finished Products : Bi-color dental treats (ready for packaging)
- Equipment :
- Control Cabinet
- Screw Feeder
- Bi-barrel Extruder
- Temperature Controller
- Twisting Machine
- Cooling Conveyor
- Cutter
- Elevator
- Multi Layer Cooler
- Available Options :
- Different models have different output capacities.
- Additional color combinations can be added as an optional feature.
- You can choose whether to include the automatic elevator and multi-layer cooler.
- Multi-zone temperature control for the extruder and cooler is available.
| Model | Output | Installed Capacity |
|---|---|---|
| DR-D100 | 100 kg/h | 114 kW |
| DR-S708 | 400 kg/h | 150 kW |
Raw Materials : Meat powder, starch, gelatin, organic compounds, etc.
One-Stop Solution for Your Pet Food Production Goals!
Looking to create a unique pet food product? We provide full customization services, from concept to finished machine. Our engineering team uses CAD and 3D modeling to bring your ideas to life—fast and accurately. Let’s work together to build your next best-seller.
What Are the Key Components of Automatic Rolling And Slurry Pet Treats Coating Line?
Here are the key components of a bi-color pet dental treats processing line:
Control Cabinet – Centralized control system managing all operations.
Screw Feeder – Automatically feeds raw materials into the bi-barrel extruder.
Bi-barrel Extruder – One extruder produces two colors simultaneously. Much simpler than two-extruder systems.
Temperature Controller – Precisely controls barrel temperature for consistent extrusion and color separation.
Twisting Machine – Twists the two-color strands into attractive dental treat patterns.
Cooling Conveyor – Cools the twisted treats before cutting. Stabilizes shape.
Cutter – Cuts cooled treats into precise lengths for dental treats.
Elevator – Transfers cut treats to the multi-layer cooler for efficient cooling.
Multi Layer Cooler – Multi-layer cooling system. Ensures treats are fully cooled and ready for packaging.
DR-D100 / DR-S708
① Control Cabinet
② Screw Feeder
③ Bi-barrel Extruder
④ Temperature Controller
⑤ Twisting Machine
⑥ Cooling Conveyor
⑦ Cutter
⑧ Elevator
⑨ Multi Layer Cooler
How Does the Bi-color Pet Dental Treats Processing Line Work?
The line automatically transforms raw materials into two-color dental treats using a single bi-barrel extruder — much simpler than traditional two-extruder systems. Operators only need to monitor the control panel and replenish raw materials.
Raw material feeding
Bi-barrel extrusion
Temperature control
Twisting
Cooling
Cutting
Elevating
Multi-layer cooling
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Step 1 – Raw material feeding Meat powder, starch, gelatin, organic compounds, etc. are fed into the screw feeder.
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Step 2 – Bi-barrel extrusion The bi-barrel extruder processes raw materials and produces two colors simultaneously. One extruder does the work of two.
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Step 3 – Temperature control The temperature controller ensures consistent barrel temperature for stable extrusion and clean color separation.
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Step 4 – Twisting The twisting machine twists the two-color strands into attractive dental treat patterns.
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Step 5 – Cooling The cooling conveyor cools the twisted treats before cutting. Stabilizes shape.
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Step 6 – Cutting The cutter slices cooled treats into precise lengths for dental treats.
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Step 7 – Elevating The elevator transfers cut treats to the multi-layer cooler for efficient cooling.
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Step 8 – Multi-layer cooling The multi-layer cooler ensures treats are fully cooled and ready for packaging. (Optional: A continuous packaging solution can be directly connected to the discharge point.)
Why choose Darin Bi-color Pet Dental Treats Processing Lin?
Darin Bi-color Pet Dental Treats Processing Line streamlines the entire production process—from raw material feeding, bi-barrel extrusion (one extruder for two colors), temperature control, twisting, cooling, cutting, elevating, to final multi-layer cooling—with minimal operator intervention, ensuring high efficiency, consistent two-color quality, and much simpler operation than traditional two-extruder systems.
■ WEG Or Siemens Motor, 3-Year Worldwide Guarantee
Motors from Darin Machinery are sourced from WEG with a 3-year worldwide guarantee or Siemens.Enjoy a reliable global after-sales service system.
■ ABB Or Schneider Electric Parts, Global Local Adaptation Replacement.
Electric parts are from ABB or Schneider, easy to find replacments at local market.
■ Germany Siemens PLC, Fully Automatic, Whole Line, Touch Screens Control.One Person, Efficient Simplified Operation.
PLC and touch screens from Siemens, Germany, are used by Darin Machinery to ensure easier operation and reduced labor requirements.
■ Touch Screen Display Automatic Fault Diagnosis
When faults occur, Darin Machinery’s touch screens display relevant information, making it easy to diagnose and resolve issues quickly.
■ Control Cabinets 24V Humans Voltage
Darin Machinery control cabinets are equipped with 24V safe voltage, ensuring operator safety even electrical leakage occurred.
■ Over-Current, Over-Voltage, Over-Heat Triple Protection
Darin Machinery includes three types of protectors over-current, over-voltage, over-heat to ensure machine and operator safety.
■ Superior Cutting Accuracy & Durability with Servo & Rolling Cutting Technology.
Servo follows the cutting size more accurately, rolling cutting can cut products with strong toughness, such as cowhide products, and the cutter does not cut the conveyor belt.
■ Small Turning Radius at the End of the Conveyor Belt for Smoother Material Transportation.
The end of the conveyor belt has a small turning radius, which makes material transportation smoother.
■ Compact Structure Design for Easy Cleaning and Maintenance.
Its components are arranged for quick disassembly, ensuring efficient upkeep and hygienic operation.
■ Food-Grade Stainless Steel 304.
All cover bodies, mesh belts, and parts in contact with materials at Darin Machinery are made of food-grade stainless steel 304, providing superior durability and safety.
DELIVERING DEPENDABLE PET FOOD PROCESSING SOLUTIONS.
Manufacturer for Full-Category Smart Petreats Machine
Darin® Machinery is global leading manufacturer of pet food production lines, Darin® provide full-cycle, one-stop production equipment solutions for all types of pet food, pet treats & pet health products.
■ All machinery is certified with European CE Approval & ISO 9001 Certification.
■ Run in 101+ countries including USA, Germany, Japan, Italy, UAE, Australia etc.
■ Machinery Supplier of General Mills, Kelloggs, Melinda, Bill Gates foundation & Wanpi.
■ 290+ Invention patents & utility model patents.
■ Government-certified high-tech enterprise.
■ Member of APPA (USA) & Deputy President Unit of SDPIA.
■ Professional food machinery manufacturer with 18 years of experience.
Tailored Equipment Solutions For Every Scale Of Pet Food Production.
Our extensive product range includes production lines for pet dry food, wet food, semi-moist food, and raw food, as well as common pet treats such as biscuits, jerky, dental chews, rawhide chews, and training treats. Additionally, we offer various food machinery production lines, puff snack machines, energy granola bar machines, and support equipment.
Run in 101+ countries & regions globally.
Darin Machinery’s equipment is operational in over 99 countries and regions, including the USA, Germany, Japan, Italy, Spain, the Netherlands, Australia, Canada, Holland, Saudi Arabia, Brazil, Mexico, Indonesia, Thailand, and more. Darin Machinery serves renowned clients worldwide, including General Mills, Kellogg’s, and the Bill & Melinda Gates Foundation, among top-tier pet food suppliers.
full-cycle, one-stop production equipment solution
Frequently Asked Questions - Bi-color Pet Dental Treats Processing Line
When purchasing the Bi-color Pet Dental Treats Processing Line, you might be interested in the following questions.
The Bi-color Pet Dental Treats Processing Line from Darin Machinery is designed for efficient production of two-color dental treats. Its capacity depends on the model.
Per Hour: 100 kg/h (Model DR-D100) or 400 kg/h (Model DR-S708)
Per Day: 0.8–3.2 tons/day (based on 8-hour shift)
Key Variables That Affect Output:
Treat Size & Shape: Smaller or simpler dental treats yield higher hourly output.
Recipe & Ingredients: Moisture content and type of raw materials (meat powder, starch, gelatin) affect extrusion speed.
Cooling Time: Multi-layer cooling efficiency impacts overall line throughput.
Operator Skill & Line Setup: Well-trained operators and optimized settings maximize daily output.
If you need higher capacity, Darin can customize the line with larger bi-barrel extruders or faster cooling systems.
Would you like a layout or quote based on your target capacity?
The Bi-color Pet Dental Treats Processing Line handles flexible treat sizes. Suitable for small to large dogs. Here are typical specs:
✅ Minimum Treat Size:
Length: ~30 mm
Diameter/Thickness: ~8 mm
Ideal for small dogs or cats. Easy chewing and portion control.
✅ Maximum Treat Size:
Length: ~120 mm
Diameter/Thickness: ~25 mm
For medium to large dogs. Longer chewing time. Two-color design adds visual appeal.
⚙️ Customization Notes:
We can customize treat sizes beyond these ranges.
The cutter and bi-barrel extruder die must match your chosen size.
For non-standard shapes (bone, star, ring), Darin can adjust twisting and cutting tools.
Would you like size recommendations based on your target market (toy breeds vs. large breeds)?
Yes. This line is specially designed for two-color products. One bi-barrel extruder creates two colors in one treat. Much simpler than traditional two-extruder systems.
✅ How It Works:
Bi-barrel Extrusion System:
One extruder has two barrels. Each barrel handles a different color or formula (e.g., chicken and salmon, or white and red).
Synchronized Extrusion Control:
The two barrels extrude simultaneously. The materials join together before twisting. The result is a visually appealing two-color dental treat.
Twisting & Cutting:
The twisting machine creates twisted patterns. The cutter slices into final treat lengths. Two colors remain distinct and attractive.
Customizable Color Ratios & Shapes:
You can adjust the ratio of each color (e.g., 50% white / 50% red). Different shapes (bone, stick, ring) available via cutter and twisting adjustments.
🛠 Optional Features:
More color combinations (up to 3 colors with customized barrels)
Multi-layer cooling for faster production
Automatic elevator for high-volume lines
Would you like a video demo or a sample two-color dental treat diagram?
The Bi-color Pet Dental Treats Processing Line is designed for dental treat production. It works with protein powders, starches, and binders.
🥩 Compatible Protein Sources:
All proteins should be fine powder or paste form.
Meat powder (chicken, beef, lamb) – Common protein base
Fish powder (salmon, white fish) – Omega-3 rich
Poultry meal – Cost-effective option
Organ meat powder (liver, heart) – Nutrient-dense
🌾 Compatible Starches & Binders:
Starch (potato, corn, tapioca) – Main structure builder
Gelatin – Provides firm texture and binding
Rice flour – Hypoallergenic option
Pea starch – Grain-free choice
🧪 Compatible Additives:
Organic compounds – For dental health benefits
Natural colors – For two-color visual appeal
Glycerin – For moisture control and flexibility
⚙️ Key Requirements:
Moisture: 20–30% for extrusion stability
Particle size: Fine powder (under 1 mm recommended)
Binders: Gelatin or starch required for shape retention
Would you like a formulation suggestion for a two-color dental treat (e.g., chicken + salmon with natural colors)?
Yes. Darin can customize this line for halal or kosher requirements. Meets strict hygiene and religious standards.
✅ Halal/Kosher Customization Options:
1. Food-Grade Contact Materials
All product-contact parts are 304 or 316L stainless steel. Certified food-grade. Easy to sanitize.
2. Dedicated Line Setup
Line can be dedicated to halal or kosher only. Avoids cross-contamination. Separate feeding for each color barrel available.
3. Easy Disassembly and Cleaning
CIP (Clean-in-Place) supported. Tool-less disassembly for inspection. High-temperature washing available.
4. Ingredient Handling Protocols
Closed or controlled systems for halal/kosher raw materials. Optional batch coding and traceability.
5. Third-Party Certification Support
Darin provides machine documentation, welding certificates, and compliance records. Works with your local halal/kosher authority.
🔧 Additional Options:
Separate bi-barrel extruder sections for halal and conventional runs. Full stainless steel enclosures for Middle East or EU export.
Would you like a halal-certified line layout or quote? Includes CIP and material certificates.
The Bi-color Pet Dental Treats Processing Line has multiple international certifications. Meets global safety and quality standards.
✅ Certifications Held:
1. CE Certification
✔ Complies with EU safety, health, and environmental rules
✔ Covers electrical, mechanical, and EMC safety
✔ Approved for export to all EU countries
2. FDA Compliance (USA)
✔ All food-contact surfaces are FDA-approved (304/316 stainless steel, food-grade materials)
✔ Meets US pet food safety standards
✔ Smooth US customs clearance
3. ISO 9001:2015
✔ Darin operates under certified Quality Management System
✔ Consistent design, manufacturing, and service
✔ Full traceability for international clients
📦 Additional Documents (On Request):
MSDS for food-contact parts
Welding and surface treatment records
Certificate of Origin
Electrical and pneumatic diagrams
Would you like certificate copies for your procurement or regulatory team?
The Bi-color Pet Dental Treats Processing Line needs planned installation space. It has multiple components: screw feeder, bi-barrel extruder, temperature controller, twisting machine, cooling conveyor, cutter, elevator, multi-layer cooler, control cabinet.
📐 Standard Line Footprint:
| Component | Dimensions (L × W × H) |
|---|---|
| Screw Feeder & Bi-barrel Extruder | ~3.5 m × 1.5 m × 1.8 m |
| Temperature Controller | ~0.8 m × 0.6 m × 1.6 m |
| Twisting Machine | ~2.0 m × 1.0 m × 1.5 m |
| Cooling Conveyor | ~4.0 m × 0.8 m × 1.5 m |
| Cutter | ~1.5 m × 1.0 m × 1.5 m |
| Elevator & Multi Layer Cooler | ~3.0 m × 1.2 m × 2.2 m |
| Control Cabinet | ~0.8 m × 0.6 m × 1.8 m |
| Total Line (Standard Layout) | ~15–18 m × 2.5 m × 2.3 m |
🧩 Recommended Installation Space:
For safe operation and maintenance access:
Minimum space: ≥ 20 m (L) × 4 m (W) × 3.0 m (H)
Preferred space with buffer zones: 25 m × 5 m (for raw material staging, maintenance, and auxiliary systems)
⚙️ Considerations:
Control cabinet is wall-mounted or beside line
Space can be L-shaped or U-shaped
Modular design allows reconfiguration
Extra space for raw material storage and finished product collection
Would you like a factory layout drawing (PDF or DWG) for your space planning?
The Bi-color Pet Dental Treats Processing Line is energy-efficient. Below is the power and water breakdown.
⚡ Power Consumption
| Component | Power Rating |
|---|---|
| Screw Feeder | ~2–4 kW |
| Bi-barrel Extruder | ~80–110 kW (depends on model) |
| Temperature Controller | ~1–2 kW |
| Twisting Machine | ~3–5 kW |
| Cooling Conveyor | ~2–4 kW |
| Cutter | ~2–3 kW |
| Elevator | ~1–2 kW |
| Multi Layer Cooler | ~5–10 kW |
| Control Cabinet & Auxiliaries | ~2–3 kW |
| Total Installed Power | ~100–145 kW |
| Average Working Load | ~70–110 kWh/hour |
🔌 Voltage: 380V / 50Hz / 3-phase (customizable to 220V, 415V, or 480V)
💧 Water Consumption
Water is not used in production. Only for cleaning and sanitation. Cooling system is air-cooled.
| Use Case | Estimated Consumption |
|---|---|
| Daily cleaning (manual/CIP) | ~150–300 L/day |
| Cooling (if water-cooled option) | Usually air-cooled. Optional water-cooled: ~100–200 L/day |
| Total Typical Usage | ~150–300 L/day |
💡 Most users choose air-cooled systems. A CIP system is optional for automated cleaning.
Would you like utility layout recommendations or power cable sizing help?
Yes. Modular design. PLC-based control. Easy to integrate with existing lines.
🔄 Integration Capabilities:
✅ Mechanical Compatibility
Modular conveyors connect to upstream mixers or batch systems.
Adjustable height and width. Match your layout.
Discharge zones can be left-to-right, right-to-left, or U-shape.
✅ Electrical/Control Integration
Central PLC (Siemens or Omron). I/O extension ports.
Signal sync for start/stop, alarms, product counting.
Optional Ethernet/IP, Modbus, Profinet for SCADA or smart factory.
✅ Custom Interface Points
For pre-processing: mixers, screw feeders, raw material silos.
For post-processing: packaging machines, metal detectors, bagging systems.
For QC: vision systems, weight checkers, hardness testers.
🧩 Typical Integration Scenarios:
Inline with batching system.
Screw feeder → bi-barrel extruder → twisting → cooling → cutting → elevating → multi-layer cooling continuous flow.
Connect to vertical packing or flow wrap machines.
Barcode or RFID traceability integration.
Would you like to share your existing layout? We can propose a tailored integration plan.
Lead time depends on customization, production schedule, and destination. Below is a typical breakdown.
⏳ Standard Lead Time (Production Only):
| Order Type | Lead Time |
|---|---|
| Standard configuration (DR-D100 or DR-S708) | 40–50 working days |
| Customized version (special colors, halal/kosher, custom treat shapes) | 50–70 working days |
Production starts after contract signing and deposit.
🚢 Shipping Time by Region (Sea Freight):
| Destination | Shipping Time |
|---|---|
| Southeast Asia | 7–15 days |
| Middle East | 20–25 days |
| Europe | 30–35 days |
| North America | 35–45 days |
| South America | 40–50 days |
| Africa | 30–45 days (port dependent) |
Air freight available for urgent parts.
📦 Total Door-to-Door Delivery:
Standard line (e.g., to Europe): ~11–14 weeks
Customized line (halal, special colors, etc.): ~13–18 weeks
🛠 Services That May Add Time:
Factory acceptance test (FAT)
Third-party inspection (SGS, BV)
HMI language customization
Certificate legalization (COO, CE, FDA)
Would you like a Gantt chart for production and delivery based on your country and customization needs?
Total cost depends on model, customization, destination, and services. Below is a planning estimate.
💰 Base Equipment Cost (FOB China):
| Configuration Type | Price Range (USD) |
|---|---|
| Standard line (DR-D100, 100 kg/h) | $70,000 – $95,000 |
| Standard line (DR-S708, 400 kg/h) | $110,000 – $150,000 |
| Customized line (special colors, halal/kosher, custom shapes) | $160,000 – $250,000+ |
✔ Includes: screw feeder, bi-barrel extruder, temperature controller, twisting machine, cooling conveyor, cutter, elevator, multi-layer cooler, control cabinet, spare parts.
🚢 Shipping Cost (Estimated CIF by Region):
| Destination | Estimated Cost (20FT/40FT container) |
|---|---|
| Southeast Asia | $2,000 – $3,500 |
| Middle East | $2,500 – $4,500 |
| Europe | $4,000 – $6,500 |
| North America | $5,000 – $7,500 |
| South America/Africa | $5,500 – $8,000 |
✔ CIF includes ocean freight, insurance, and port charges.
🛠 On-Site Installation & Training:
| Service | Cost Estimate (USD) |
|---|---|
| On-site technician (7–10 days) | $4,000 – $7,000 (visa, travel, accommodation included) |
| Remote installation support (optional) | Free or $800–$1,500 |
📄 Other Optional Costs:
| Item | Cost |
|---|---|
| Certificate of Origin / legalization | $100 – $300 |
| Third-party inspection (SGS/BV) | $800 – $1,500 |
| Spare parts kit (extended) | $1,500 – $3,000 |
| Multi-color additive system (optional) | $8,000 – $15,000 |
| CIP system (optional) | $8,000 – $15,000 |
💵 Total Estimated Turnkey Cost (All-Inclusive):
| Region | Total Estimate (USD) |
|---|---|
| Asia (DR-D100) | ~$75,000 – $105,000 |
| Asia (DR-S708) | ~$115,000 – $165,000 |
| Middle East / EU | ~$130,000 – $190,000 |
| North America | ~$140,000 – $210,000 |
| Customized line (multi-color + CIP) | $180,000 – $280,000+ |
Would you like a formal Proforma Invoice (PI) with your company name, port of delivery, and selected options? We can prepare a detailed commercial offer for you.
Darin offers flexible payment terms. Below are standard and optional options.
✅ Standard Payment Terms (Most Common):
| Payment Milestone | Percentage | Details |
|---|---|---|
| Deposit (upon signing contract) | 30% – 50% | T/T (Telegraphic Transfer) |
| Balance before shipment | 50% – 70% | T/T after inspection or Bill of Lading |
| Total | 100% |
✅ Optional Payment Terms (Subject to Approval):
| Term Type | Details |
|---|---|
| Irrevocable L/C at Sight | 100% Letter of Credit from major bank |
| T/T with progress payments | 30% deposit + 40% before shipment + 30% upon arrival |
| Escrow arrangement | For large projects or first-time partnerships |
| Leasing / Financing | Available in some regions (inquire) |
🔧 Payment Methods Accepted:
T/T (Bank Transfer)
L/C (Letter of Credit)
Western Union (spare parts only)
PayPal (samples or service fees)
📌 Important Notes:
Buyer pays all bank charges outside China.
Customized lines (special colors, bi-color ratio adjustment, multi-layer cooler upgrade) may need 40–50% deposit.
Third-party inspection (SGS, BV) at buyer's cost.
📞 Contact Us:
For a Proforma Invoice (PI), contact us with your company details, payment terms, and port.
Welcome to ask for a customized quotation.
Export-grade packaging. Safe delivery to your facility.
📦 Packaging Method Details:
✅ 1. Film Wrapping
PE stretch film covers all machine surfaces. Prevents moisture, rust, scratches.
✅ 2. Fumigated Wooden Crates
Key components are packed in ISPM15-certified wooden crates:
Screw feeder, bi-barrel extruder, temperature controller, twisting machine, cooling conveyor, cutter, elevator, multi-layer cooler, control cabinet.
Includes shock-absorbing foam, reinforced corners, bolted closures.
✅ 3. Palletized & Container Loading
All crates on pallets for forklift handling.
Blocking and bracing prevents shifting.
Fits in 20FT or 40FT container (depends on line size).
Protects against impact and vibration.
📄 Included in Each Package:
English machine and part labels.
USB and printed copy of: operation manual, electrical drawings, maintenance checklist, spare parts list.
Packing list and crate markings (model + serial number).
🛡 Optional Packaging Features:
Waterproof vacuum packaging for humid climates.
Steel-frame reinforced crates for heavy components.
Shock indicators or humidity sensors on request.
Would you like photos or a packing diagram from a previous shipment?
On-site installation is optional. It is a paid service. Cost depends on location and line complexity.
👷♂️ On-Site Installation & Commissioning Services:
✅ What's Included:
Mechanical installation
Assemble screw feeder, bi-barrel extruder, temperature controller, twisting machine, cooling conveyor, cutter, elevator, multi-layer cooler, control cabinet.
Electrical & PLC setup
Wiring, control system startup, I/O testing.
Full commissioning
Test run with your raw materials.
Adjust treat size, color ratio, twisting speed, cooling time, and cutting length.
Operator training
Hands-on training for machine use, cleaning, maintenance, troubleshooting.
Safety and sanitation briefing (HACCP, GMP).
💰 Service Fee (Typical):
| Item | Cost Estimate (USD) |
|---|---|
| Technician fee | $80–$150/day (per person) |
| Travel expenses | Flight + visa (at cost) |
| Accommodation & meals | Provided by buyer |
| Typical duration | 7–10 working days |
Total installation cost: $4,000 – $7,000. Depends on destination and line complexity.
🌐 Alternative: Remote Installation Support
Live video call (WeChat, Zoom, WhatsApp). Step-by-step guides. Remote PLC/HMI debugging via TeamViewer or VPN.
📄 Pre-shipment Support:
Factory Acceptance Test (FAT) before delivery. Video documentation. FAT report and checklist.
Would you like a quote with on-site installation? Or remote support? We can recommend the best option for your team.
Yes. Operator training is included in the standard package. Your team can run the line safely and efficiently.
🎓 Included Operator Training (Free of Charge):
✅ 1. Factory-Based Training (Before Shipment)
Conducted during FAT (Factory Acceptance Test).
Covers:
Startup & shutdown procedures
Bi-barrel extrusion, temperature control, twisting, cooling, cutting, and multi-layer cooling settings
Basic maintenance and cleaning
Error code diagnosis
For up to 2–3 client technicians
Training documentation available (optional certification)
👷♂️ 2. On-Site Training (If Installation Is Purchased)
Delivered by Darin's technician during commissioning.
Hands-on operation with your raw materials.
Training includes:
Real-time production tuning (treat size, color ratio, twisting speed, cooling time)
Sanitation and food safety protocols
Spare parts replacement
PLC/HMI interface walkthrough
Up to 5 operators per session
📚 3. Training Materials Provided:
Printed and digital operation manuals
Video tutorials for:
Daily operation
Cleaning and disassembly
Emergency response
Maintenance checklist
Would you like training materials in English or your local language (Spanish, Arabic, Russian, etc.)? We can prepare sample files.
Yes. A standard spare parts kit is included. No extra cost.
🔧 Included Spare Parts (Standard Package):
| Part Type | Quantity |
|---|---|
| Sealing rings / O-rings | 4–8 pcs |
| Cutting blades for cutter | 2–4 pcs |
| Bi-barrel extruder wear parts | 1 set |
| Twisting machine belts | 1–2 pcs |
| Cooling conveyor belts | 1–2 pcs |
| Sensors (temperature/position) | 1–2 pcs |
| Elevator chains / belts | 1 set |
| Allen keys, fuses, screws | 1 set |
| Pneumatic fittings | Assorted |
| Lubrication grease | 1 tube |
| Multi-layer cooler fans / motors (wear parts) | 1–2 pcs |
| Instruction manual (USB + print) | 1 set |
✅ Covers first 6–12 months of normal operation.
🔄 Optional Extended Spare Parts Kits:
| Package Type | Coverage | Cost (USD) |
|---|---|---|
| Extended Basic Kit | 1–2 years | $1,000 – $1,500 |
| Production Critical Kit | 2–3 years | $2,000 – $3,000 |
| Full Spare Parts Kit | 3+ years | $3,500 – $5,500 |
| Plan Type | Total Duration | Cost (USD) |
|---|---|---|
| +1 Year Extension | 24 months | $2,500 – $4,000 |
| +2 Year Extension | 36 months | $4,000 – $6,500 |
Extended warranty includes: free part replacements, priority tech support, spare parts discounts.
Would you like a sample warranty certificate? Or a quote with extended warranty included?
Yes. Many optional modules are available. Enhance functionality, automation, and product quality.
🧩 Popular Optional Accessories & Modules:
1. 🔄 Multi-Lane Screw Feeder
Boosts throughput. Supports higher capacity with multiple feed lanes.
2. 🌡️ Extended Cooling Conveyor
Longer cooling time for larger treats. Improves shape stability before cutting.
3. 🎨 Third Color Addition System
Adds a third color to treats. Creates more visual appeal. Custom color dosing.
4. 📏 Vision Inspection System
Real-time camera checks treat size, shape, and color distribution. Removes defective treats.
5. 📦 Automatic Counting & Collating Unit
Groups treats into sets (50–200 pcs). Connects to packing machines.
6. 🖥️ Remote Monitoring & Data Logging
Real-time production data (output, temperature, speed). Integrates with ERP/MES.
7. 🔥 Multi-Zone Temperature Control
Precise temperature control for bi-barrel extruder. Improves color consistency.
8. 🧽 CIP (Clean-in-Place) System
Fully automated washing. Reduces downtime. Meets GMP and HACCP standards.
9. 🌍 Multilingual HMI Interface
Languages: English, Spanish, Arabic, Russian, etc. Easy for global teams.
10. 🔐 Safety & Hygiene Upgrades
Full stainless steel enclosures. Lockable safety covers. FDA-compliant materials.
Would you like a layout drawing or quote with these modules? We can help prioritize the best ROI for your market.
Darin provides full technical support. Remote and on-site. Fast issue resolution. Long-term reliability.
🛠️ Post-Sales Technical Support Includes:
✅ 1. Remote Technical Support (Free for Life)
📞 Phone, video call, or chat (WeChat, WhatsApp, Zoom)
🖥️ Remote PLC/HMI diagnostics via TeamViewer or VPN
🛠 Troubleshooting for mechanical, electrical, or software issues
🔄 Support for recipe changes, treat size adjustments, color ratio tuning, temperature and speed optimization
✅ 2. Spare Parts Support
Priority access to original spare parts
Detailed parts catalog with codes and drawings
Fast international shipping for urgent parts
Custom stocking plans for large customers
✅ 3. On-Site Support (Optional, Paid)
Technician dispatch for:
Repairs or upgrades
Re-training staff
Line reconfiguration or expansion
Response time: 7–15 days globally (depends on visa and travel)
✅ 4. Documentation & Training Resources
Complete operation and maintenance manual
Electrical & pneumatic schematics
Video tutorials:
Daily operation
Cleaning and sanitation
Troubleshooting: extruder jams, cutter issues, twisting machine problems, cooling conveyor jams, elevator faults
✅ 5. Software & Firmware Updates
Free PLC and HMI updates
Custom logic adjustments for recipe or process changes
🧩 Optional Support Packages for Large Buyers:
| Package Type | Includes | Term |
|---|---|---|
| Annual Service Plan | 1 on-site visit per year + remote support | 1 year |
| Extended Warranty | Parts & labor coverage extension | 1–2 years |
| Training Refresh Pack | Remote or on-site training for new operators | On request |
Would you like an SLA or support flowchart for your procurement documents? We can tailor it for your country and production scale.
Shipping is fast. Depends on urgency, part type, and destination. Darin keeps a large spare parts inventory.
🚚 Shipping Timeframes by Priority:
✅ 1. Express Shipping (Urgent Repairs)
Method: DHL, FedEx, UPS, TNT
Delivery Time:
Asia: 2–4 working days
Middle East/Europe: 3–6 working days
North America: 4–7 working days
South America/Africa: 5–9 working days
Use Case: Sensors, cutting blades, HMI, PLC parts, belts, twisting machine parts, temperature controller components
✅ 2. Standard Air Freight
Delivery Time: 7–12 working days
Use Case: Bi-barrel extruder screws, cutter blades, cooling conveyor motors, elevator chains, multi-layer cooler fans
✅ 3. Sea Freight (Large Parts or Restocking Kits)
Delivery Time:
Southeast Asia: 10–15 days
Europe: 25–35 days
Americas/Africa: 30–45 days
Use Case: Full spare parts kits, complete bi-barrel extruder assemblies, multi-layer cooler sections, elevator systems
📦 Shipping Workflow:
Send part number or photo → Quote within 24h → Payment → Dispatch within 1–2 days → Tracking number provided
🧰 Proactive Options:
Pre-order spare parts kits to reduce downtime
Custom stocking agreement for high-volume users
Distributor warehouses in select regions may stock key parts
Would you like an emergency parts kit list for your bi-color dental treats line? Based on your runtime and shifts. We help minimize downtime risks.
Yes. Remote troubleshooting is fully available. Fast and cost-effective. No need to wait for on-site support.
🌐 Remote Troubleshooting Services Include:
✅ 1. Real-Time Video Support
Live video via Zoom, WhatsApp, or WeChat
Guide your team through:
Error diagnosis
Component inspection
Replacements or adjustments
HMI/PLC setting checks
✅ 2. PLC & HMI Remote Access
Remote login via TeamViewer, AnyDesk, or VPN
Darin engineers can:
Monitor machine status
Adjust recipes and parameters (treat size, extrusion speed, color ratio, twisting speed, cooling time, cutting length)
Update or reset control logic
Diagnose software or sensor failures
🔐 Secure access only. Enabled temporarily during support.
✅ 3. Step-by-Step Troubleshooting Guides
PDF and video tutorials for your model.
Covers common issues:
Bi-barrel extruder flow problems
Cutter jamming or misalignment
Twisting machine synchronization errors
Cooling conveyor belt jams
Elevator chain faults
Multi-layer cooler fan failures
Temperature controller calibration issues
Motor or drive faults
Sensor alarms
Includes visual checks, parameter lists, error code explanations
📞 Support Availability:
Response time: 12–24 hours (faster for urgent issues)
Support in English and Chinese. Other languages via translator.
Free for the lifetime of the machine.
Would you like a remote troubleshooting checklist? Or a list of common alarm codes and fixes? We can also advise on safe remote access setup.
Low-maintenance design. Routine care needed for best performance, hygiene, and product quality.
🔧 Maintenance Schedule Overview:
| Frequency | Tasks |
|---|---|
| Daily | Clean screw feeder, bi-barrel extruder, temperature controller, twisting machine, cooling conveyor, cutter, elevator, multi-layer cooler. Wipe control panel and sensors. |
| Weekly | Inspect belts, blades, chains. Lubricate bearings and moving parts. Check PLC/HMI connections. |
| Monthly | Deep clean extruder barrels and cutter housing. Calibrate sensors. Check motors, gearbox oil, cooler fans. |
| Quarterly | Replace worn seals/O-rings. Tighten electrical terminals. Inspect conveyor belts and elevator chains. Check software updates. |
| Annually | Replace blades, belts, extruder screws (if worn). Service gearboxes, pneumatic valves, twisting machine, multi-layer cooler units. |
💰 Estimated Annual Maintenance Costs:
| Cost Component | USD |
|---|---|
| Consumables (blades, O-rings, grease, belts) | $500 – $1,200 |
| Preventive spare parts (seals, sensors, heating elements) | $1,000 – $1,800 |
| Local labor (if outsourced) | $30–$50/hour |
| Optional technician visit | $3,000 – $6,000 (incl. travel) |
| Total (self-maintained) | ~$1,500 – $3,500/year |
✅ Lower costs with in-house training and upfront spare parts kit.
🧠 Smart Maintenance Features:
HMI alarms for scheduled checks
Run-time counters for bi-barrel extruder, cutter, twisting machine, cooling conveyor, elevator, multi-layer cooler
Optional predictive maintenance with sensors
Would you like a printable maintenance log sheet? Or a 2-year spare parts + maintenance bundle quote? Tailored to your shift schedule.
Yes. Software updates are included. Keep your line secure, efficient, and up to date.
🖥️ Software Update Coverage:
✅ Included Systems:
PLC (Programmable Logic Controller)
HMI touchscreen
Servo controller logic and safety interlocks
Bi-barrel extruder temperature control modules
Twisting machine speed control
Multi-layer cooler fan control system
🔄 Types of Software Updates:
Bug fixes and stability improvements
UI enhancements (simplified menus, new languages)
Feature upgrades (recipe memory, treat size presets, color ratio presets, temperature profiles)
Optimization for extrusion, twisting, cutting, cooling, and elevating processes
Integration support for optional modules (vision system, CIP, remote monitoring)
💡 How Updates Are Delivered:
| Method | Description |
|---|---|
| Remote Update | Via TeamViewer, AnyDesk, or VPN |
| USB Transfer | Files sent with instructions |
| Technician Visit | Installed during on-site service |
✅ Updates take 15–45 minutes. Darin provides step-by-step guidance or does it remotely.
🆓 Cost of Updates:
Free during warranty period
Free lifetime access to standard updates
Custom modifications may have a one-time engineering fee
Would you like a sample changelog? Or a custom interface mockup with your language and recipe setup? Ask us about free scheduled updates in your region.
Yes. Modular design. Easy to upgrade. Protects your long-term investment.
🔧 What Can Be Upgraded or Retrofitted Later?
✅ 1. Capacity Expansion
Upgrade to higher-capacity bi-barrel extruder. Add multi-lane screw feeder.
✅ 2. Treat Size & Shape Flexibility
Change cutter blades and twisting machine settings for different sizes or shapes.
✅ 3. Color Ratio & Third Color Addition
Upgrade color dosing system for precise chicken/fish ratio control. Add third color capability.
✅ 4. Automation Enhancements
Add robotic packaging. Integrate counting units or vision systems. Add remote monitoring or SCADA.
✅ 5. Hygiene & Safety Compliance
Retrofit stainless steel enclosures. Add CIP system. Install safety curtains or light barriers.
✅ 6. Cooling System Upgrades
Extend cooling conveyor. Add multi-layer cooler with more layers for faster cooling.
✅ 7. Software & Interface
New HMI features. Language packs. Data logging and USB export.
✅ 8. Integration with New Equipment
Connect to packing machines (vertical, flow wrap). Link to upstream mixers. Connect to downstream conveyors.
🛠️ Upgrade Process:
Tell us your goals. We provide upgrade proposal and layout. Ship components with drawings or technician. Optional software update.
💡 Retrofit Examples:
Client added third color after 1 year. Another plant added CIP system without stopping production. US customer upgraded to meet FSMA standards.
Would you like an upgrade checklist? Or a quote for add-on modules for year 2 or 3? We can plan according to your growth.
Darin guarantees fast after-sales service. Response times depend on urgency and support method.
⏱️ Guaranteed Response Times:
| Service Type | Response Time |
|---|---|
| ✅ Remote Support – Standard | 12–24 hours (usually <12h) |
| ⚡ Remote Support – Urgent | 4–6 hours (priority hotline) |
| 🛠 Spare Parts Quotation | Within 24 hours |
| 📦 Spare Parts Shipping | 1–2 working days (in-stock items) |
| 👨🔧 On-Site Technician Dispatch | 7–15 working days (visa/logistics dependent) |
✅ Worldwide support via email, WhatsApp, WeChat, phone, TeamViewer, AnyDesk.
🌐 Global Support Coverage:
Engineers in Asia, EU, Americas. Multilingual support (English, Chinese + translator). Dedicated after-sales coordinator per project.
🛡️ Optional SLA for High-Volume Clients:
Priority hotline. 72-hour technician deployment. Annual service visit. 95% uptime guarantee.
Would you like an SLA template or service commitment letter for your QA audit? We can tailor it to your industry standards.
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