Automatic Counting And Packing Line
What is an Automatic Counting And Packing Line?
The Automatic Pet Treats Counting And Packing Line is an innovative fully automatic packaging solution developed by Darin Machinery, specifically designed for fast sorting, accurate counting, and efficient packing of various pet treats — including dehydrated pig ears, fish flattens, fish twists, and all kinds of jerky.
This packing line integrates automatic sorting, conveying, weighing, weight control, and flow packing or premade pouch filling into one seamless automated process. From treat feeding to final bag sealing, the entire operation is controlled automatically, significantly improving packaging efficiency, reducing labor costs, and ensuring consistent pack weight and hygiene standards.
The line is capable of handling various treat shapes with high output (80–140 pcs/min) while maintaining sorting accuracy and packing precision. With a compact design and intelligent control system (Model DR-CP1), it offers an ideal solution for pet treat manufacturers looking to automate their packaging process and improve production efficiency.
Application of Automatic Pet Treats Counting And Packing Line:
Used for pet treats counting and packing.
Darin® Automatic Pet Treats Counting And Packing Line
Technical parameters
- Model : DR-CP1
- Output : 80–140 pcs/min
- Installed Capacity : 8 kW
- Automation : Fully Automatic (from treat feeding, auto sorting, conveying, weighing, weight control, baffle conveying, until final packing)
- Operation : Operators only need to monitor the control panel and replenish treats
- Materials : Dehydrated pig ears, fish flattens, fish twists, jerky, etc. (customizable for different treat shapes)
- Finished Products : Packed pet treats (ready for retail)
- Equipment :
- Control Cabinet
- Treats Sorter
- Conveyor
- Weigher
- Weight Controller
- Baffle Conveyor
- Packing Machine
- Available Options :
- Different models have different output capacities.
- Flow packing or premade pouch filling options are available.
- You can choose whether to include the automatic baffle conveyor and weight controller.
- Custom sorting configurations for different treat shapes are available.
| Model | Output | Installed Capacity |
|---|---|---|
| DR-CP1 | 80–140 pcs/min | 8 kW |
Materials : Dehydrated pig ears, fish flattens, fish twists, jerky, etc.
One-Stop Solution for Your Pet Food Production Goals!
Looking to create a unique pet food product? We provide full customization services, from concept to finished machine. Our engineering team uses CAD and 3D modeling to bring your ideas to life—fast and accurately. Let’s work together to build your next best-seller.
What Are the Key Components of Automatic Pet Treats Counting And Packing Line?
Here are the key components of an automatic pet treats counting and packing line:
Control Cabinet – Centralized control system managing all operations.
Treats Sorter – Automatically sorts different treat shapes for consistent packing.
Conveyor – Transfers treats through the line for smooth continuous operation.
Weigher – Accurately weighs each batch for consistent pack weight.
Weight Controller – Monitors and adjusts weight for precise filling accuracy.
Baffle Conveyor – Aligns and separates treats before entering the packing machine.
Packing Machine – Flow packing or premade pouch filling for retail-ready packaging.
DR-CP1
① Control Cabinet
② Treats Sorter
③ Conveyor
④ Weigher
⑤ Weight Controller
⑥ Baffle Conveyor
⑦ Packing Machine
How Does the Automatic Pet Treats Counting And Packing Line Work?
The line automatically sorts, counts, and packs various pet treats — from dehydrated pig ears to fish twists and jerky — requiring operators only to monitor the control panel and replenish treats.
Treat feeding
Sorting
Conveying
Weighing
Weight control
Baffle conveying
Packing
Step 1 – Treat feeding
Dehydrated pig ears, fish flattens, fish twists, jerky, etc. are fed into the treats sorter.Step 2 – Sorting
The treats sorter automatically sorts different treat shapes for consistent packing.Step 3 – Conveying
The conveyor transfers treats smoothly through the line for continuous operation.Step 4 – Weighing
The weigher accurately weighs each batch for consistent pack weight.Step 5 – Weight control
The weight controller monitors and adjusts weight for precise filling accuracy.Step 6 – Baffle conveying
The baffle conveyor aligns and separates treats before packing.Step 7 – Packing
The packing machine performs flow packing or premade pouch filling for retail-ready packaging.
(Optional: A metal detector or checkweigher can be integrated before the packing machine.)
Why choose Darin Automatic Pet Treats Counting And Packing Line？
Darin Automatic Pet Treats Counting And Packing Line streamlines the entire packaging process—from treat feeding and auto sorting to conveying, weighing, weight control, baffle conveying, and final flow packing or premade pouch filling—with minimal operator intervention, ensuring high efficiency, accurate counting, consistent pack weight, and seamless integration with upstream treat production lines.
■ WEG Or Siemens Motor, 3-Year Worldwide Guarantee
Motors from Darin Machinery are sourced from WEG with a 3-year worldwide guarantee or Siemens.Enjoy a reliable global after-sales service system.
■ ABB Or Schneider Electric Parts, Global Local Adaptation Replacement.
Electric parts are from ABB or Schneider, easy to find replacments at local market.
■ Germany Siemens PLC, Fully Automatic, Whole Line, Touch Screens Control.One Person, Efficient Simplified Operation.
PLC and touch screens from Siemens, Germany, are used by Darin Machinery to ensure easier operation and reduced labor requirements.
■ Touch Screen Display Automatic Fault Diagnosis
When faults occur, Darin Machinery’s touch screens display relevant information, making it easy to diagnose and resolve issues quickly.
■ Control Cabinets 24V Humans Voltage
Darin Machinery control cabinets are equipped with 24V safe voltage, ensuring operator safety even electrical leakage occurred.
■ Over-Current, Over-Voltage, Over-Heat Triple Protection
Darin Machinery includes three types of protectors over-current, over-voltage, over-heat to ensure machine and operator safety.
■ Superior Cutting Accuracy & Durability with Servo & Rolling Cutting Technology.
Servo follows the cutting size more accurately, rolling cutting can cut products with strong toughness, such as cowhide products, and the cutter does not cut the conveyor belt.
■ Small Turning Radius at the End of the Conveyor Belt for Smoother Material Transportation.
The end of the conveyor belt has a small turning radius, which makes material transportation smoother.
■ Compact Structure Design for Easy Cleaning and Maintenance.
Its components are arranged for quick disassembly, ensuring efficient upkeep and hygienic operation.
■ Food-Grade Stainless Steel 304.
All cover bodies, mesh belts, and parts in contact with materials at Darin Machinery are made of food-grade stainless steel 304, providing superior durability and safety.
DELIVERING DEPENDABLE PET FOOD PROCESSING SOLUTIONS.
Manufacturer for Full-Category Smart Petreats Machine
Darin® Machinery is global leading manufacturer of pet food production lines, Darin® provide full-cycle, one-stop production equipment solutions for all types of pet food, pet treats & pet health products.
■ All machinery is certified with European CE Approval & ISO 9001 Certification.
■ Run in 101+ countries including USA, Germany, Japan, Italy, UAE, Australia etc.
■ Machinery Supplier of General Mills, Kelloggs, Melinda, Bill Gates foundation & Wanpi.
■ 290+ Invention patents & utility model patents.
■ Government-certified high-tech enterprise.
■ Member of APPA (USA) & Deputy President Unit of SDPIA.
■ Professional food machinery manufacturer with 18 years of experience.
Tailored Equipment Solutions For Every Scale Of Pet Food Production.
Our extensive product range includes production lines for pet dry food, wet food, semi-moist food, and raw food, as well as common pet treats such as biscuits, jerky, dental chews, rawhide chews, and training treats. Additionally, we offer various food machinery production lines, puff snack machines, energy granola bar machines, and support equipment.
Run in 101+ countries & regions globally.
Darin Machinery’s equipment is operational in over 99 countries and regions, including the USA, Germany, Japan, Italy, Spain, the Netherlands, Australia, Canada, Holland, Saudi Arabia, Brazil, Mexico, Indonesia, Thailand, and more. Darin Machinery serves renowned clients worldwide, including General Mills, Kellogg’s, and the Bill & Melinda Gates Foundation, among top-tier pet food suppliers.
full-cycle, one-stop production equipment solution
Frequently Asked Questions - Automatic Pet Treats Counting And Packing Line
When purchasing the Automatic Pet Treats Counting And Packing Line, you might be interested in the following questions.
The Automatic Pet Treats Counting And Packing Line from Darin Machinery is designed for efficient and high-speed packaging of various pet treats. Its production capacity typically falls within the following ranges:
Per Minute: 80–140 pieces/min (depending on treat size and shape)
Per Hour: 4,800–8,400 pieces/hour
Per Day: 38,400–67,200 pieces/day (based on 8-hour shift)
Key Variables That Affect Output:
Treat Size & Shape: Smaller or regular-shaped treats yield higher packing speed.
Sorting & Weighing Accuracy: Higher precision may slightly reduce throughput.
Packing Method: Flow packing is faster than premade pouch filling.
Operator Skill & Line Setup: Well-trained operators and optimized settings maximize output.
If you need higher capacity, Darin can customize the line with multi-lane sorting or faster packing machines.
Would you like a layout or quote based on your target capacity?
The Automatic Pet Treats Counting And Packing Line handles flexible treat sizes. Here are typical specs:
✅ Minimum Treat Size:
Length: ~20 mm
Width: ~15 mm
Suitable for small treats like fish twists or jerky pieces.
✅ Maximum Treat Size:
Length: ~200 mm
Width: ~80 mm
For larger treats like dehydrated pig ears or fish flattens.
⚙️ Customization Notes:
We can customize treat sizes beyond these ranges.
The treats sorter and packing machine must match your chosen size.
For non-standard shapes, Darin can adjust sorting and conveying components.
Would you like recommendations based on your target treat types?
Yes. This line is specially designed for various treat shapes. Handles pig ears, fish flattens, fish twists, jerky, and more.
✅ How It Works:
Treats Sorter:
Automatically sorts different shapes. Ensures consistent feeding.
Conveyor & Weigher:
Smooth transfer through the line. Accurate weighing for each batch.
Baffle Conveyor:
Aligns and separates treats before packing.
Packing Machine:
Flow packing or premade pouch filling options.
Customizable for Different Shapes:
Sorter and conveyor settings adjust for various treat types.
🛠 Optional Features:
Multi-shape sorting capability
Integrated checkweigher for quality control
Metal detector for safety compliance
Would you like a video demo or a sample packing diagram?
The Automatic Pet Treats Counting And Packing Line handles a wide variety of pet treats. Works with different shapes, sizes, and textures.
🐖 Compatible Treat Types:
Dehydrated pig ears – Large, flat treats
Fish flattens – Flat, irregular shapes
Fish twists – Twisted, elongated treats
Jerky (chicken, beef, fish) – Strip-shaped treats
Dried meat strips – Flexible, long pieces
Knots & braids – Complex shapes
Bones & rings – Hard, molded treats
⚙️ Key Requirements:
Size range: 20–200 mm length
Shape: Regular or irregular (sorter adjustable)
Texture: Dry, firm treats recommended
Would you like a compatibility check for your specific treat types?
Yes. Darin can customize this line for your packaging needs. Supports branded bags and different bag styles.
✅ Packaging Customization Options:
1. Flow Pack Wrapping
For pillow bags, gusseted bags, or shrink wrap.
2. Premade Pouch Filling
For stand-up pouches, flat pouches, or zipper bags.
3. Branded Printing Integration
Print logos, batch numbers, or expiration dates directly on bags.
4. Bag Size Options
Customize bag width, length, and fill weight for different SKUs.
5. Quick Changeover
Switch between bag styles and treat types easily.
Would you like a packaging layout or quote for your specific bag style?
The Automatic Pet Treats Counting And Packing Line has multiple international certifications. Meets global safety and quality standards.
✅ Certifications Held:
1. CE Certification
✔ Complies with EU safety, health, and environmental rules
✔ Covers electrical, mechanical, and EMC safety
✔ Approved for export to all EU countries
2. FDA Compliance (USA)
✔ All food-contact surfaces are FDA-approved (304/316 stainless steel, food-grade materials)
✔ Meets US food contact standards
✔ Smooth US customs clearance
3. ISO 9001:2015
✔ Darin operates under certified Quality Management System
✔ Consistent design, manufacturing, and service
✔ Full traceability for international clients
📦 Additional Documents (On Request):
MSDS for food-contact parts
Welding and surface treatment records
Certificate of Origin
Electrical and pneumatic diagrams
Would you like certificate copies for your procurement or regulatory team?
The Automatic Pet Treats Counting And Packing Line requires compact installation space. Below is a detailed overview:
📐 Standard Line Footprint:
| Component | Dimensions (L × W × H) |
|---|---|
| Treats Sorter | ~1.5 m × 0.8 m × 1.5 m |
| Conveyor & Weigher | ~2.5 m × 0.6 m × 1.2 m |
| Baffle Conveyor | ~1.5 m × 0.6 m × 1.2 m |
| Packing Machine | ~3.0 m × 1.0 m × 1.8 m |
| Control Cabinet | ~0.8 m × 0.6 m × 1.8 m |
| Total Line (Standard Layout) | ~8–10 m × 2.0 m × 2.0 m |
🧩 Recommended Installation Space:
For safe operation and maintenance:
Minimum space: ≥ 12 m (L) × 3 m (W) × 2.5 m (H)
Preferred space with buffer zones: 14 m × 4 m
⚙️ Considerations:
Compact design fits most workshops
Space can be adjusted for L-shaped layouts
Extra space for raw treat storage and finished bags
Would you like a factory layout drawing (PDF or DWG)?
The Automatic Pet Treats Counting And Packing Line is energy-efficient. Below is a detailed breakdown:
⚡ Power Consumption
| Component | Power Rating |
|---|---|
| Control Cabinet | ~1–2 kW |
| Treats Sorter & Conveyor | ~2–3 kW |
| Weigher & Weight Controller | ~1–2 kW |
| Packing Machine | ~3–5 kW |
| Total Installed Power | ~7–12 kW |
| Average Working Load | ~5–8 kWh/hour |
🔌 Voltage: 380V / 50Hz / 3-phase (customizable)
💧 Water Consumption
No water is used in production. Only for cleaning purposes.
| Use Case | Estimated Consumption |
|---|---|
| Daily cleaning | ~20–50 L/day |
| Total Typical Usage | ~20–50 L/day |
Would you like utility layout recommendations or power cable sizing help?
Yes. Modular design. PLC-based control. Easy to integrate with existing lines.
🔄 Integration Capabilities:
✅ Mechanical Compatibility
Modular conveyors connect to upstream treat production lines
Adjustable height and width. Match your layout.
Discharge zones can be left-to-right, right-to-left, or U-shape.
✅ Electrical/Control Integration
Central PLC with I/O extension ports
Signal sync for start/stop, alarms, product counting
Optional Ethernet/IP, Modbus, Profinet for SCADA
✅ Custom Interface Points
For pre-processing: treat dryers, cooling conveyors
For post-processing: labeling machines, case packers
For QC: checkweighers, metal detectors
🧩 Typical Integration Scenarios:
Inline with treat drying and cooling lines
Connect to automatic case packing or palletizing systems
Integrated with barcode or RFID traceability
Would you like to share your existing layout? We can propose a tailored integration plan.
Lead time depends on customization, production schedule, and destination. Below is a typical breakdown.
⏳ Standard Lead Time (Production Only):
| Order Type | Lead Time |
|---|---|
| Standard configuration (DR-CP1) | 25–35 working days |
| Customized version (special bag sizes, multi-shape sorting) | 35–50 working days |
Production starts after contract signing and deposit.
🚢 Shipping Time by Region (Sea Freight):
| Destination | Shipping Time |
|---|---|
| Southeast Asia | 7–15 days |
| Middle East | 20–25 days |
| Europe | 30–35 days |
| North America | 35–45 days |
| South America | 40–50 days |
| Africa | 30–45 days (varies by port) |
Air freight available for urgent parts.
📦 Total Door-to-Door Delivery:
Standard line (e.g., to Europe): ~8–10 weeks
Customized line: ~10–13 weeks
🛠 Services That May Add Time:
Factory acceptance test (FAT)
Third-party inspection (SGS, BV)
HMI language customization
Certificate legalization (COO, CE, FDA)
Would you like a detailed Gantt chart for production and delivery?
The total cost depends on configuration, customization, destination, and services. Here's a professional estimate:
💰 Base Equipment Cost (FOB China):
| Configuration Type | Price Range (USD) |
|---|---|
| Standard line (DR-CP1, 80–140 pcs/min) | $18,000 – $28,000 |
| Mid-range line (higher speed, multi-lane) | $30,000 – $45,000 |
| Customized line (special bag sizes, multi-shape sorting, premade pouch filling) | $50,000 – $80,000+ |
✔ Includes: treats sorter, conveyor, weigher, weight controller, baffle conveyor, packing machine, control cabinet, spare parts.
🚢 Shipping Cost (Estimated CIF by Region):
| Destination | Estimated Cost |
|---|---|
| Southeast Asia | $500 – $1,200 |
| Middle East | $800 – $1,500 |
| Europe | $1,000 – $2,000 |
| North America | $1,200 – $2,500 |
| South America/Africa | $1,500 – $3,000 |
✔ CIF includes marine freight, insurance, and port charges.
🛠 On-Site Installation & Training:
| Service | Cost Estimate (USD) |
|---|---|
| On-site technician (2–3 days) | $1,500 – $2,500 (incl. visa, accommodation) |
| Remote installation support | Free or $300–$500 |
📄 Other Optional Costs:
| Item | Cost |
|---|---|
| Certificate of Origin / legalization | $100 – $300 |
| Third-party inspection (SGS/BV) | $500 – $1,000 |
| Spare parts package (extended) | $500 – $1,200 |
| Premade pouch filler (optional) | $8,000 – $15,000 |
| Checkweigher (optional) | $3,000 – $6,000 |
💵 Total Estimated Turnkey Cost (All-Inclusive):
| Region | Total Estimate (USD) |
|---|---|
| Asia (standard DR-CP1) | ~$20,000 – $32,000 |
| Middle East/EU | ~$22,000 – $38,000 |
| North America | ~$24,000 – $42,000 |
| Customized line (multi-shape + premade pouch) | $55,000 – $90,000+ |
Would you like a formal Proforma Invoice (PI) with your company name, port of delivery, and selected options?
Darin offers flexible payment terms. Below are standard and optional options.
✅ Standard Payment Terms (Most Common):
| Payment Milestone | Percentage | Details |
|---|---|---|
| Deposit (upon signing contract) | 30% – 50% | T/T (Telegraphic Transfer) |
| Balance before shipment | 50% – 70% | T/T after inspection or Bill of Lading |
| Total | 100% |
✅ Optional Payment Terms (Subject to Approval):
| Term Type | Details |
|---|---|
| Irrevocable L/C at Sight | 100% Letter of Credit from major bank |
| T/T with progress payments | 30% deposit + 40% before shipment + 30% upon arrival |
| Escrow arrangement | For large projects |
| Leasing / Financing | Available in selected regions |
🔧 Payment Methods Accepted:
T/T (Bank Transfer)
L/C (Letter of Credit)
Western Union (spare parts only)
PayPal (samples or service fees)
📌 Important Notes:
Buyer pays all bank charges outside China.
Customized lines (special bag sizes, multi-shape sorting) may need 40–50% deposit.
Third-party inspection (SGS, BV) at buyer's cost.
📞 Contact Us:
For a Proforma Invoice (PI), contact us with your company details, payment terms, and port.
Welcome to ask for a customized quotation.
The Automatic Pet Treats Counting And Packing Line is shipped using professional export-grade packaging.
📦 Packaging Method Details:
✅ 1. Film Wrapping
All machine surfaces are wrapped with PE stretch film to prevent moisture, rust, and scratches.
✅ 2. Fumigated Wooden Crates
Key components are packed in ISPM15-certified wooden crates:
Control cabinet, treats sorter, conveyor, weigher, weight controller, baffle conveyor, packing machine.
Includes shock-absorbing foam, reinforced corners, bolted closures.
✅ 3. Palletized & Container Loading
All crates are palletized for forklift handling.
Blocking and bracing prevents shifting.
Fits in 20FT container.
Protects against impact and vibration.
📄 Included in Each Package:
English machine and part labels.
USB and printed copy of: operation manual, electrical drawings, maintenance checklist, spare parts list.
Packing list and crate markings (model + serial number).
🛡 Optional Packaging Features:
Waterproof vacuum packaging for humid climates.
Steel-frame reinforced crates for heavy components.
Shock indicators or humidity sensors on request.
Would you like photos or a packing diagram from a previous shipment?
On-site installation is optional. It is a paid service. Cost depends on location.
👷♂️ On-Site Installation & Commissioning Services:
✅ What's Included:
Mechanical installation
Assemble sorter, conveyor, weigher, weight controller, baffle conveyor, packing machine, control cabinet.
Electrical & PLC setup
Wiring, control system startup, I/O testing.
Full commissioning
Test run with your treats.
Adjust sorting, weighing accuracy, packing speed.
Operator training
Hands-on training for machine use, cleaning, maintenance, troubleshooting.
💰 Service Fee (Typical):
| Item | Cost Estimate (USD) |
|---|---|
| Technician fee | $80–$150/day (per person) |
| Travel expenses | Flight + visa (at cost) |
| Accommodation & meals | Provided by buyer |
| Typical duration | 2–3 working days |
Total installation cost: $1,500 – $2,500.
🌐 Alternative: Remote Installation Support
Live video call (WeChat, Zoom, WhatsApp). Step-by-step guides. Remote PLC debugging.
📄 Pre-shipment Support:
Factory Acceptance Test (FAT) before delivery. Video documentation. FAT report.
Would you like a quote with on-site installation or remote support?
Yes. Operator training is included in the standard package. Your team can run the line efficiently.
🎓 Included Operator Training (Free of Charge):
✅ 1. Factory-Based Training (Before Shipment)
Conducted during FAT.
Covers:
Startup & shutdown procedures
Sorting, weighing, and packing settings
Basic maintenance and cleaning
Error code diagnosis
For up to 2–3 client technicians
👷♂️ 2. On-Site Training (If Installation Is Purchased)
Delivered by Darin's technician during commissioning.
Hands-on operation with your treats.
Training includes:
Real-time production tuning (sorting accuracy, weighing precision, packing speed)
Sanitation and food safety protocols
Spare parts replacement
PLC/HMI interface walkthrough
Up to 5 operators per session
📚 3. Training Materials Provided:
Printed and digital operation manuals
Video tutorials for daily operation, cleaning, emergency response, maintenance
Would you like training materials in English or your local language? We can prepare sample files.
Yes. A standard spare parts kit is included at no additional cost.
🔧 Included Spare Parts (Standard Package):
| Part Type | Quantity |
|---|---|
| Sealing rings / O-rings | 4–8 pcs |
| Conveyor belts | 1–2 pcs |
| Sorter wear parts | 1 set |
| Weigher sensors | 1–2 pcs |
| Packing machine sealing elements | 1 set |
| Allen keys, fuses, screws | 1 set |
| Pneumatic fittings | Assorted |
| Lubrication grease | 1 tube |
| Instruction manual (USB + print) | 1 set |
✅ Covers first 6–12 months of normal operation.
🔄 Optional Extended Spare Parts Kits:
| Package Type | Coverage | Cost (USD) |
|---|---|---|
| Extended Basic Kit | 1–2 years | $400 – $700 |
| Production Critical Kit | 2–3 years | $800 – $1,200 |
| Full Spare Parts Kit | 3+ years | $1,500 – $2,500 |
Spare parts are packed separately. Labeled clearly. Shipped with the line.
Would you like a custom spare parts list based on your annual production volume?
The Automatic Pet Treats Counting And Packing Line comes with a standard warranty of 12 months from arrival or 15 months from shipping — whichever comes first.
🛡️ Warranty Coverage Includes:
✅ Parts & Components:
Motors, gearboxes, PLC, HMI, sensors
Sorter, conveyor, weigher, weight controller components
Packing machine components
Pneumatic and electrical components
✅ Labor Support:
Free remote troubleshooting (video call, phone, email)
Remote software updates (PLC/HMI)
Guidance for warranty part replacement
❌ Exclusions:
Damage from improper operation or unauthorized modifications
Consumables (belts, seals, O-rings) beyond standard spare set
Power surges, water damage, contamination
🔄 Extended Warranty (Optional):
| Plan Type | Total Duration | Cost (USD) |
|---|---|---|
| +1 Year Extension | 24 months | $800 – $1,500 |
| +2 Year Extension | 36 months | $1,500 – $2,500 |
Would you like a sample warranty certificate or a quote with extended warranty?
Yes. Many optional modules are available. Enhance functionality, automation, and product quality.
🧩 Popular Optional Accessories & Modules:
1. 🔄 Multi-Shape Sorter
Handles different treat shapes. Quick changeover between products.
2. 📏 Checkweigher
Real-time weight verification. Removes under/over-weight packs.
3. 🧲 Metal Detector
Ensures product safety. Detects metal contamination.
4. 📦 Premade Pouch Filler
For stand-up pouches, flat pouches, or zipper bags.
5. 🖥️ Remote Monitoring & Data Logging
Real-time production data. Integrates with ERP/MES.
6. 🌍 Multilingual HMI Interface
Languages: English, Spanish, Arabic, Russian, etc.
7. 🔐 Safety & Hygiene Upgrades
Full stainless steel enclosures. Lockable safety covers.
8. 📊 Labeling/Printing Module
Print batch numbers, expiration dates, or barcodes on bags.
9. 🔄 Automated Tray Loading
For bulk packing or case packing integration.
10. 🧊 Pre-sorting Conveyor
Aligns treats before feeding into the sorter.
Would you like a layout drawing or quote with these modules? We can help prioritize the best ROI for your packaging line.
After purchasing the Automatic Pet Treats Counting And Packing Line, Darin provides comprehensive technical support to ensure smooth operation, fast issue resolution, and long-term performance reliability — both remotely and on-site if needed.
🛠️ Post-Sales Technical Support Includes:
✅ 1. Remote Technical Support (Free for Life)
📞 Phone, video call, or chat (WeChat, WhatsApp, Zoom)
🖥️ Remote PLC/HMI diagnostics via TeamViewer or VPN
🛠 Troubleshooting for mechanical, electrical, or software issues
🔄 Support for recipe changes, sorting accuracy tuning, weighing precision adjustment, packing speed optimization
✅ 2. Spare Parts Support
Priority access to original spare parts
Detailed parts catalog with codes and drawings
Fast international shipping for urgent parts
Custom stocking plans for large customers
✅ 3. On-Site Support (Optional, Paid)
Technician dispatch for:
Repairs or upgrades
Re-training staff
Line reconfiguration or expansion
Response time: 7–15 days globally (depends on visa and travel)
✅ 4. Documentation & Training Resources
Complete operation and maintenance manual
Electrical & pneumatic schematics
Video tutorials:
Daily operation
Cleaning and sanitation
Troubleshooting: sorter jams, weighing errors, packing machine faults, conveyor issues
✅ 5. Software & Firmware Updates
Free PLC and HMI updates
Custom logic adjustments for recipe or process changes
🧩 Optional Support Packages for Large Buyers:
| Package Type | Includes | Term |
|---|---|---|
| Annual Service Plan | 1 on-site visit per year + remote support | 1 year |
| Extended Warranty | Parts & labor coverage extension | 1–2 years |
| Training Refresh Pack | Remote or on-site training for new operators | On request |
Would you like an SLA or support flowchart for your procurement documents? We can tailor it for your country and production scale.
Shipping is fast. Depends on urgency, part type, and destination. Darin keeps a large spare parts inventory.
🚚 Shipping Timeframes by Priority:
✅ 1. Express Shipping (Urgent Repairs)
Method: DHL, FedEx, UPS, TNT
Delivery Time:
Asia: 2–4 working days
Middle East/Europe: 3–6 working days
North America: 4–7 working days
South America/Africa: 5–9 working days
Use Case: Sensors, HMI, PLC parts, sorter components, weigher parts, packing machine sealing elements
✅ 2. Standard Air Freight
Delivery Time: 7–12 working days
Use Case: Motors, conveyors, baffle conveyor parts, packing machine frames
✅ 3. Sea Freight (Large Parts or Restocking Kits)
Delivery Time:
Southeast Asia: 10–15 days
Europe: 25–35 days
Americas/Africa: 30–45 days
Use Case: Full spare parts kits, complete packing machine assemblies, conveyor sections
📦 Shipping Workflow:
Send part number or photo → Quote within 24h → Payment → Dispatch within 1–2 days → Tracking number provided
🧰 Proactive Options:
Pre-order spare parts kits to reduce downtime
Custom stocking agreement for high-volume users
Distributor warehouses in select regions may stock key parts
Would you like an emergency parts kit list for your counting and packing line? Based on your runtime and shifts. We help minimize downtime risks.
Yes. Remote troubleshooting is fully available. Fast and cost-effective. No need to wait for on-site support.
🌐 Remote Troubleshooting Services Include:
✅ 1. Real-Time Video Support
Live video via Zoom, WhatsApp, or WeChat
Guide your team through:
Error diagnosis
Component inspection
Replacements or adjustments
HMI/PLC setting checks
✅ 2. PLC & HMI Remote Access
Remote login via TeamViewer, AnyDesk, or VPN
Darin engineers can:
Monitor machine status
Adjust recipes and parameters (sorting speed, weighing accuracy, packing rate)
Update or reset control logic
Diagnose software or sensor failures
🔐 Secure access only. Enabled temporarily during support.
✅ 3. Step-by-Step Troubleshooting Guides
PDF and video tutorials for your model.
Covers common issues:
Sorter jams
Weighing inaccuracies
Conveyor belt slipping
Packing machine misfeeds
Baffle conveyor alignment problems
Sensor alarms
Motor or drive faults
Includes visual checks, parameter lists, error code explanations
📞 Support Availability:
Response time: 12–24 hours (faster for urgent issues)
Support in English and Chinese. Other languages via translator.
Free for the lifetime of the machine.
Would you like a remote troubleshooting checklist? Or a list of common alarm codes and fixes? We can also advise on safe remote access setup.
Low-maintenance design. Routine care needed for best performance and hygiene.
🔧 Maintenance Schedule Overview:
| Frequency | Tasks |
|---|---|
| Daily | Clean sorter, conveyor, weigher, packing machine. Wipe control panel. Check sensors. |
| Weekly | Inspect belts, chains, fittings. Lubricate moving parts. Check PLC connections. |
| Monthly | Deep clean sorter and weigher. Calibrate sensors. Check motors and gearbox oil. |
| Quarterly | Replace worn seals/O-rings. Tighten electrical terminals. Inspect conveyor belts. Check software updates. |
| Annually | Replace belts, wear parts. Service gearboxes, motors, and packing machine sealing elements. |
💰 Estimated Annual Maintenance Costs:
| Cost Component | USD |
|---|---|
| Consumables (belts, O-rings, grease) | $200 – $400 |
| Preventive spare parts (seals, sensors, blades) | $300 – $600 |
| Local labor (if outsourced) | $30–$50/hour |
| Optional technician visit | $1,500 – $2,500 (incl. travel) |
| Total (self-maintained) | ~$500 – $1,200/year |
✅ Lower costs with in-house training and upfront spare parts kit.
🧠 Smart Maintenance Features:
HMI alarms for scheduled checks
Run-time counters for sorter, conveyor, weigher, packing machine
Optional predictive maintenance with sensors
Would you like a printable maintenance log sheet? Or a 2-year spare parts + maintenance bundle quote? Tailored to your shift schedule.
Yes. Software updates are included. Keep your line secure, efficient, and up to date.
🖥️ Software Update Coverage:
✅ Included Systems:
PLC (Programmable Logic Controller)
HMI touchscreen
Servo controller logic and safety interlocks
Weighing system control
Packing machine control
Sorter and conveyor control
🔄 Types of Software Updates:
Bug fixes and stability improvements
UI enhancements (simplified menus, new languages)
Feature upgrades (recipe memory, speed presets, counting presets)
Optimization for sorting, weighing, conveying, and packing processes
Integration support for optional modules (checkweigher, metal detector)
💡 How Updates Are Delivered:
| Method | Description |
|---|---|
| Remote Update | Via TeamViewer, AnyDesk, or VPN |
| USB Transfer | Files sent with instructions |
| Technician Visit | Installed during on-site service |
✅ Updates take 10–30 minutes. Darin provides step-by-step guidance or does it remotely.
🆓 Cost of Updates:
Free during warranty period
Free lifetime access to standard updates
Custom modifications may have a one-time engineering fee
Would you like a sample changelog? Or a custom interface mockup with your language and recipe setup?
Yes. Modular design. Easy to upgrade. Protects your long-term investment.
🔧 What Can Be Upgraded or Retrofitted Later?
✅ 1. Speed & Capacity Expansion
Upgrade to faster packing machine. Add multi-lane sorting for higher throughput.
✅ 2. Additional Treat Shapes
Upgrade sorter for more treat types. Add custom sorting configurations.
✅ 3. Packing Method Upgrade
Switch from flow packing to premade pouch filling. Or add both options.
✅ 4. Automation Enhancements
Add checkweigher. Integrate metal detector. Add remote monitoring or SCADA.
✅ 5. Hygiene & Safety Compliance
Retrofit stainless steel enclosures. Install safety guards.
✅ 6. Labeling & Printing Module
Add automatic labeling or date coding. Print batch numbers and barcodes.
✅ 7. Software & Interface
New HMI features. Language packs. Data logging and USB export.
✅ 8. Integration with New Equipment
Connect to case packers. Link to upstream treat production lines. Connect to downstream palletizers.
🛠️ Upgrade Process:
Tell us your goals. We provide upgrade proposal and layout. Ship components with drawings or technician. Optional software update.
💡 Retrofit Examples:
Client upgraded from flow pack to premade pouch filling after 1 year. Another plant added checkweigher without stopping production. US customer added metal detector for FDA compliance.
Would you like an upgrade checklist? Or a quote for add-on modules for year 2 or 3? We can plan according to your growth.
Darin guarantees fast after-sales service. Response times depend on urgency and support method.
⏱️ Guaranteed Response Times:
| Service Type | Response Time |
|---|---|
| ✅ Remote Support – Standard | 12–24 hours (usually <12h) |
| ⚡ Remote Support – Urgent | 4–6 hours (priority hotline) |
| 🛠 Spare Parts Quotation | Within 24 hours |
| 📦 Spare Parts Shipping | 1–2 working days (in-stock items) |
| 👨🔧 On-Site Technician Dispatch | 7–15 working days (visa/logistics dependent) |
✅ Worldwide support via email, WhatsApp, WeChat, phone, TeamViewer, AnyDesk.
🌐 Global Support Coverage:
Engineers in Asia, EU, Americas. Multilingual support (English, Chinese + translator). Dedicated after-sales coordinator per project.
🛡️ Optional SLA for High-Volume Clients:
Priority hotline. 72-hour technician deployment. Annual service visit. 95% uptime guarantee.
Would you like an SLA template or service commitment letter for your QA audit? We can tailor it to your industry standards.
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