Automatic Batching System
What is an Automatic Batching System?
The Automatic Batching System is an intelligent fully automatic solution developed by Darin Machinery, specifically designed for precise proportioning and batching of dozens of raw materials — a critical first step in pet food & fish feed production.
This system integrates powder and liquid tanks, screw feeding, horizontal mixing, and PLC-controlled formulation management into one seamless automated process. From raw material storage to final batch discharging, the entire operation is controlled by a one-button pressing smart system, significantly improving batching accuracy, saving labor costs, and ensuring consistent recipe quality and production efficiency.
The system is capable of handling multiple raw materials with high output (200 kg/h+) while maintaining precise formulation ratios and mixing uniformity. With a compact design and intelligent control system (Models DR-BL2+ and DR-PL2+), it offers an ideal solution for pet food manufacturers looking to automate their batching process and improve production consistency.
Application of Automatic Batching System:
Used for large scale pet feed cat feed fish feed batching.
Darin® Automatic Automatic Batching System
Technical parameters
- Model : DR-BL2+ / DR-PL2+
- Output : 200 kg/h+
- Installed Capacity : 13 kW (DR-BL2+) / 7.5 kW (DR-PL2+)
- Automation : Fully Automatic (from raw material storage, powder & liquid feeding, screw conveying, horizontal mixing, until final batch discharging)
- Operation : One-button pressing smart system. Operators only need to monitor the PLC control panel and replenish raw materials
- Ingredients : Powders, liquids, additives, etc. (customizable based on recipe, PLC saves multiple formulations)
- Finished Products : Precise batches of mixed raw materials (ready for next production stage)
- Equipment (DR-BL2+):
- Control Cabinet
- Powder Tank
- Liquid Tank
- Screw Feeder
- Horizontal Mixer
- Equipment (DR-PL2+):
- Control Cabinet
- Powder Tank
- Liquid Tank
- Platform
- Available Options :
- Different models have different configurations and installed capacities.
- Additional powder or liquid tanks can be added for more ingredient types.
- You can choose DR-BL2+ (with horizontal mixer) or DR-PL2+ (platform type) based on your space and production needs.
- Multi-recipe memory with PLC saving function is available.
| Model | Output | Installed Capacity | Structure |
|---|---|---|---|
| DR-BL2+ | 200 kg/h+ | 13 kW | With Horizontal Mixer |
| DR-PL2+ | 200 kg/h+ | 7.5 kW | Platform Type |
Raw Materials : Powders, liquids, additives, etc. (customizable based on recipe)
One-Stop Solution for Your Pet Food Production Goals!
Looking to create a unique pet food product? We provide full customization services, from concept to finished machine. Our engineering team uses CAD and 3D modeling to bring your ideas to life—fast and accurately. Let’s work together to build your next best-seller.
What Are the Key Components of Automatic Batching System?
Here are the key components of an automatic batching system:
Control Cabinet – Centralized PLC control system managing all batching operations.
Powder Tank – Stores and feeds powder raw materials for precise proportioning.
Liquid Tank – Stores and feeds liquid ingredients for accurate dosing.
Screw Feeder – Transfers powder materials at controlled rates for consistent batching.
Horizontal Mixer – Thoroughly blends batched materials into uniform mixtures (DR-BL2+ model).
Platform – Sturdy support structure for tanks and feeding system (DR-PL2+ model).
DR-BL2+/DR-PL2+
① Control Cabinet
② Powder Tank
③ Liquid Tank
④ Screw Feeder (DR-BL2+) / Platform (DR-PL2+)
⑤ Horizontal Mixer (DR-BL2+ only)
How Does the Automatic Batching System Work?
The system automatically batches dozens of raw materials with high precision, stores multiple formulations in PLC memory, and completes mixing with one-button operation — requiring operators only to monitor the control panel and replenish raw materials.
Raw material storage
Recipe selection
Automatic feeding
Proportioning & weighing
Mixing (DR-BL2+) / Platform support (DR-PL2+)
Batch discharging
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Step 1 – Raw material storage Powders and liquids are stored in dedicated powder tanks and liquid tanks.
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Step 2 – Recipe selection The operator selects the target formulation from the PLC memory. Multiple recipes can be stored and recalled instantly.
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Step 3 – Automatic feeding The screw feeder conveys powder materials at controlled rates. Liquid ingredients are dosed simultaneously.
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Step 4 – Proportioning & weighing Each ingredient is precisely weighed and proportioned according to the selected recipe.
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Step 5 – Mixing (DR-BL2+) The horizontal mixer thoroughly blends all batched materials into a uniform mixture.
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Step 5 – Platform support (DR-PL2+) The platform provides sturdy support for tanks and feeding system. No mixing function.
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Step 6 – Batch discharging The finished batch is discharged and ready for the next production stage. (Optional: The batching system can be directly connected to downstream extruders or mixers.)
Why choose Darin Automatic Batching System？
Darin Automatic Batching System streamlines the entire batching process—from raw material storage and automatic feeding to precise proportioning, weighing, and mixing—with one-button PLC smart operation and minimal operator intervention, ensuring high accuracy, consistent formulation quality, significant labor savings, and seamless integration with downstream production lines.
■ WEG Or Siemens Motor, 3-Year Worldwide Guarantee
Motors from Darin Machinery are sourced from WEG with a 3-year worldwide guarantee or Siemens.Enjoy a reliable global after-sales service system.
■ ABB Or Schneider Electric Parts, Global Local Adaptation Replacement.
Electric parts are from ABB or Schneider, easy to find replacments at local market.
■ Germany Siemens PLC, Fully Automatic, Whole Line, Touch Screens Control.One Person, Efficient Simplified Operation.
PLC and touch screens from Siemens, Germany, are used by Darin Machinery to ensure easier operation and reduced labor requirements.
■ Touch Screen Display Automatic Fault Diagnosis
When faults occur, Darin Machinery’s touch screens display relevant information, making it easy to diagnose and resolve issues quickly.
■ Control Cabinets 24V Humans Voltage
Darin Machinery control cabinets are equipped with 24V safe voltage, ensuring operator safety even electrical leakage occurred.
■ Over-Current, Over-Voltage, Over-Heat Triple Protection
Darin Machinery includes three types of protectors over-current, over-voltage, over-heat to ensure machine and operator safety.
■ Superior Cutting Accuracy & Durability with Servo & Rolling Cutting Technology.
Servo follows the cutting size more accurately, rolling cutting can cut products with strong toughness, such as cowhide products, and the cutter does not cut the conveyor belt.
■ Small Turning Radius at the End of the Conveyor Belt for Smoother Material Transportation.
The end of the conveyor belt has a small turning radius, which makes material transportation smoother.
■ Compact Structure Design for Easy Cleaning and Maintenance.
Its components are arranged for quick disassembly, ensuring efficient upkeep and hygienic operation.
■ Food-Grade Stainless Steel 304.
All cover bodies, mesh belts, and parts in contact with materials at Darin Machinery are made of food-grade stainless steel 304, providing superior durability and safety.
DELIVERING DEPENDABLE PET FOOD PROCESSING SOLUTIONS.
Manufacturer for Full-Category Smart Petreats Machine
Darin® Machinery is global leading manufacturer of pet food production lines, Darin® provide full-cycle, one-stop production equipment solutions for all types of pet food, pet treats & pet health products.
■ All machinery is certified with European CE Approval & ISO 9001 Certification.
■ Run in 101+ countries including USA, Germany, Japan, Italy, UAE, Australia etc.
■ Machinery Supplier of General Mills, Kelloggs, Melinda, Bill Gates foundation & Wanpi.
■ 290+ Invention patents & utility model patents.
■ Government-certified high-tech enterprise.
■ Member of APPA (USA) & Deputy President Unit of SDPIA.
■ Professional food machinery manufacturer with 18 years of experience.
Tailored Equipment Solutions For Every Scale Of Pet Food Production.
Our extensive product range includes production lines for pet dry food, wet food, semi-moist food, and raw food, as well as common pet treats such as biscuits, jerky, dental chews, rawhide chews, and training treats. Additionally, we offer various food machinery production lines, puff snack machines, energy granola bar machines, and support equipment.
Run in 101+ countries & regions globally.
Darin Machinery’s equipment is operational in over 99 countries and regions, including the USA, Germany, Japan, Italy, Spain, the Netherlands, Australia, Canada, Holland, Saudi Arabia, Brazil, Mexico, Indonesia, Thailand, and more. Darin Machinery serves renowned clients worldwide, including General Mills, Kellogg’s, and the Bill & Melinda Gates Foundation, among top-tier pet food suppliers.
full-cycle, one-stop production equipment solution
Frequently Asked Questions - Automatic Batching System
When purchasing the Automatic Rolling And Slurry Coating Line, you might be interested in the following questions.
The Automatic Batching System from Darin Machinery is designed for efficient and precise batching of dozens of raw materials. Its capacity typically falls within the following ranges:
Per Hour: 200 kg/h+ (depending on model and recipe complexity)
Per Day: 1.6 tons/day+ (based on 8-hour shift)
Key Variables That Affect Output:
Number of Ingredients: More raw material types may increase batching time.
Recipe & Formulation: Ingredient characteristics (powder vs. liquid) affect feeding speed.
Automation Level: One-button PLC smart system improves efficiency compared to manual batching.
Operator Skill & System Setup: Well-trained operators and optimized settings maximize output.
If you need higher capacity, Darin can customize the system with larger tanks or additional feeding lines.
Would you like a layout or quote based on your target capacity?
The Automatic Batching System from Darin Machinery is designed to handle flexible batching volumes to accommodate various production needs. Here are the typical specifications:
✅ Minimum Batch Size:
Weight: ~20 kg/batch
Volume: Suitable for small-scale production or R&D trials
This size is ideal for small batch production, recipe testing, or specialty product runs.
✅ Maximum Batch Size:
Weight: ~500 kg/batch
Volume: Suitable for large-scale industrial production
This upper range supports high-volume production, ideal for commercial pet food and fish feed manufacturing.
⚙️ Notes on Customization:
The system can be customized to handle batch sizes beyond these ranges depending on customer requirements.
The tank sizes, screw feeder capacity, and mixer configuration must align with the chosen batch size.
For non-standard recipes or multiple formulations, Darin can also fine-tune the batching and mixing components.
Would you like recommendations based on your target production volume (e.g., small-scale vs. large-scale)?
Yes. This system is designed for flexible formulation batching. It handles multiple recipes and ingredient combinations.
✅ How It Works:
PLC Recipe Management:
Multiple formulations are stored in PLC memory. One-button selection for instant recipe recall.
Automatic Proportioning:
Each ingredient is precisely weighed according to the selected recipe. Powder and liquid ingredients are dosed simultaneously.
Flexible Ingredient Handling:
Dozens of raw materials can be batched in one system. Powder tanks, liquid tanks, and screw feeders work together seamlessly.
Customizable Ratios & Recipes:
You can adjust ingredient ratios for different formulations. PLC saves unlimited recipes for quick changeovers.
🛠 Optional Features:
Multi-recipe memory (PLC saving function)
Additional powder or liquid tanks for more ingredients
Horizontal mixer for uniform blending (DR-BL2+)
Would you like a video demo or a sample recipe batching diagram?
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The Automatic Batching System is designed for versatile ingredient handling. It works with powders, liquids, and additives.
🌾 Compatible Powder Ingredients:
Flour (wheat, corn, rice) – Main carbohydrate source
Meal (fish meal, meat meal, soybean meal) – Protein source
Starch (potato, corn, tapioca) – Binder and filler
Minerals & premixes – Nutritional additives
Salt & sugar – Flavor enhancers
💧 Compatible Liquid Ingredients:
Oils (fish oil, vegetable oil) – Energy source
Water – Moisture adjustment
Liquid additives (vitamins, enzymes) – Functional ingredients
Syrups & molasses – Binding and flavor
⚙️ Key Requirements:
Powder flowability: Free-flowing for accurate feeding
Liquid viscosity: Pumpable for consistent dosing
Storage conditions: Dry and clean for powder tanks
Would you like a formulation suggestion for a specific recipe?
Yes. Darin can customize this system for halal or kosher requirements. Meets strict hygiene and religious standards.
✅ Halal/Kosher Customization Options:
1. Food-Grade Contact Materials
All product-contact parts are 304 or 316L stainless steel. Certified food-grade. Easy to sanitize.
2. Dedicated System Setup
System can be dedicated to halal or kosher only. Avoids cross-contamination. Separate powder and liquid lines available.
3. Easy Disassembly and Cleaning
CIP (Clean-in-Place) supported. Tool-less disassembly for inspection. High-temperature washing available.
4. Ingredient Handling Protocols
Closed or controlled systems for halal/kosher raw materials. Optional batch coding and traceability.
5. Third-Party Certification Support
Darin provides machine documentation, welding certificates, and compliance records. Works with your local halal/kosher authority.
🔧 Additional Options:
Separate powder tanks for halal and conventional runs. Full stainless steel enclosures for Middle East or EU export.
Would you like a halal-certified system layout or quote? Includes CIP and material certificates.
The Automatic Batching System from Darin Machinery is equipped with multiple international certifications to ensure compliance with safety, hygiene, and quality standards for global markets.
✅ Certifications Held:
1. CE Certification
✔ Complies with EU safety, health, and environmental rules
✔ Covers electrical, mechanical, and EMC safety
✔ Approved for export to all EU countries
2. FDA Compliance (USA)
✔ All food-contact surfaces are FDA-approved (304/316 stainless steel, food-grade materials)
✔ Meets US pet food and feed safety standards
✔ Smooth US customs clearance
3. ISO 9001:2015
✔ Darin operates under certified Quality Management System
✔ Consistent design, manufacturing, and service
✔ Full traceability for international clients
📦 Additional Documents (On Request):
MSDS for food-contact parts
Welding and surface treatment records
Certificate of Origin
Electrical and pneumatic diagrams
Would you like certificate copies for your procurement or regulatory team?
The Automatic Batching System requires planned installation space. Below is a detailed overview:
📐 Standard System Footprint:
| Component | Dimensions (L × W × H) |
|---|---|
| Powder Tanks & Liquid Tanks | ~3.0 m × 2.0 m × 3.5 m |
| Screw Feeder & Mixer (DR-BL2+) | ~2.5 m × 1.5 m × 2.0 m |
| Platform Structure (DR-PL2+) | ~2.5 m × 1.5 m × 2.5 m |
| Control Cabinet | ~0.8 m × 0.6 m × 1.8 m |
| Total System (Standard Layout) | ~6–8 m × 3.0 m × 3.5 m |
🧩 Recommended Installation Space:
For safe operation and maintenance access:
Minimum space: ≥ 10 m (L) × 4 m (W) × 4.0 m (H)
Preferred space with buffer zones: 12 m × 5 m (for raw material staging and maintenance)
⚙️ Considerations:
Control cabinet is wall-mounted or beside the system
Space can be adjusted for L-shaped or U-shaped layouts
Modular design allows reconfiguration
Extra space for raw material storage and batch collection
Would you like a factory layout drawing (PDF or DWG) for your space planning?
The Automatic Batching System is energy-efficient. Below is a detailed breakdown:
⚡ Power Consumption
| Component | Power Rating |
|---|---|
| Control Cabinet | ~1–2 kW |
| Powder & Liquid Tanks | ~1–2 kW |
| Screw Feeder | ~2–3 kW |
| Horizontal Mixer (DR-BL2+) | ~5–7 kW |
| Total Installed Power (DR-BL2+) | ~13 kW |
| Total Installed Power (DR-PL2+) | ~7.5 kW |
| Average Working Load | ~5–10 kWh/hour |
🔌 Voltage: 380V / 50Hz / 3-phase (customizable)
💧 Water Consumption
Water is not used in production. Only for cleaning and sanitation.
| Use Case | Estimated Consumption |
|---|---|
| Daily cleaning (manual/CIP) | ~50–150 L/day |
| Total Typical Usage | ~50–150 L/day |
Would you like utility layout recommendations or power cable sizing help?
Yes. Modular design. PLC-based control. Easy to integrate with existing lines.
🔄 Integration Capabilities:
✅ Mechanical Compatibility
Modular conveyors connect to upstream raw material storage or downstream mixers/extruders
Adjustable height and width. Match your layout.
Discharge zones can be left-to-right, right-to-left, or U-shape.
✅ Electrical/Control Integration
Central PLC with I/O extension ports
Signal sync for start/stop, alarms, batch counting
Optional Ethernet/IP, Modbus, Profinet for SCADA or smart factory
✅ Custom Interface Points
For pre-processing: silos, powder storage, liquid tanks
For post-processing: mixers, extruders, conveyors
For QC: weighing systems, moisture analyzers
🧩 Typical Integration Scenarios:
Inline with existing raw material storage and conveying systems
Direct batch transfer to downstream extruders or mixers
Connect to automatic recipe management systems
Barcode or RFID traceability integration
Would you like to share your existing layout? We can propose a tailored integration plan.
Lead time depends on customization, production schedule, and destination. Below is a typical breakdown.
⏳ Standard Lead Time (Production Only):
| Order Type | Lead Time |
|---|---|
| Standard configuration (DR-BL2+ or DR-PL2+) | 25–35 working days |
| Customized version (special tanks, halal/kosher, multiple feeding lines) | 35–50 working days |
Production starts after contract signing and deposit.
🚢 Shipping Time by Region (Sea Freight):
| Destination | Shipping Time |
|---|---|
| Southeast Asia | 7–15 days |
| Middle East | 20–25 days |
| Europe | 30–35 days |
| North America | 35–45 days |
| South America | 40–50 days |
| Africa | 30–45 days (varies by port) |
Air freight available for urgent parts.
📦 Total Door-to-Door Delivery:
Standard line (e.g., to Europe): ~8–11 weeks
Customized system: ~10–14 weeks
🛠 Services That May Add Time:
Factory acceptance test (FAT)
Third-party inspection (SGS, BV)
HMI language customization
Certificate legalization (COO, CE, FDA)
Would you like a detailed Gantt chart for production and delivery based on your country and customization needs?
The total cost depends on configuration, customization, destination, and services. Here's a professional estimate:
💰 Base Equipment Cost (FOB China):
| Configuration Type | Price Range (USD) |
|---|---|
| Standard system (DR-BL2+, with mixer) | $18,000 – $28,000 |
| Standard system (DR-PL2+, platform type) | $12,000 – $20,000 |
| Customized system (more tanks, special materials, halal/kosher) | $25,000 – $45,000+ |
✔ Includes: control cabinet, powder tank, liquid tank, screw feeder, horizontal mixer (DR-BL2+) or platform (DR-PL2+), spare parts.
🚢 Shipping Cost (Estimated CIF by Region):
| Destination | Estimated Cost |
|---|---|
| Southeast Asia | $500 – $1,200 |
| Middle East | $800 – $1,500 |
| Europe | $1,000 – $2,000 |
| North America | $1,200 – $2,500 |
| South America/Africa | $1,500 – $3,000 |
✔ CIF includes marine freight, insurance, and port charges.
🛠 On-Site Installation & Training:
| Service | Cost Estimate (USD) |
|---|---|
| On-site technician (2–3 days) | $1,500 – $2,500 (incl. visa, accommodation) |
| Remote installation support | Free or $300–$500 |
📄 Other Optional Costs:
| Item | Cost |
|---|---|
| Certificate of Origin / legalization | $100 – $300 |
| Third-party inspection (SGS/BV) | $500 – $1,000 |
| Spare parts package (extended) | $500 – $1,200 |
| Additional tanks (powder or liquid) | $3,000 – $8,000 each |
| CIP system (optional) | $3,000 – $6,000 |
💵 Total Estimated Turnkey Cost (All-Inclusive):
| Region | Total Estimate (USD) |
|---|---|
| Asia (DR-BL2+) | ~$20,000 – $32,000 |
| Asia (DR-PL2+) | ~$14,000 – $23,000 |
| Middle East/EU | ~$16,000 – $35,000 |
| North America | ~$18,000 – $38,000 |
| Customized system (multi-tank + CIP) | $30,000 – $55,000+ |
Would you like a formal Proforma Invoice (PI) with your company name, port of delivery, and selected options?
Darin offers flexible payment terms. Below are standard and optional options.
✅ Standard Payment Terms (Most Common):
| Payment Milestone | Percentage | Details |
|---|---|---|
| Deposit (upon signing contract) | 30% – 50% | T/T (Telegraphic Transfer) |
| Balance before shipment | 50% – 70% | T/T after inspection or Bill of Lading |
| Total | 100% |
✅ Optional Payment Terms (Subject to Approval):
| Term Type | Details |
|---|---|
| Irrevocable L/C at Sight | 100% Letter of Credit from major bank |
| T/T with progress payments | 30% deposit + 40% before shipment + 30% upon arrival |
| Escrow arrangement | For large projects |
| Leasing / Financing | Available in selected regions |
🔧 Payment Methods Accepted:
T/T (Bank Transfer)
L/C (Letter of Credit)
Western Union (spare parts only)
PayPal (samples or service fees)
📌 Important Notes:
Buyer pays all bank charges outside China.
Customized systems (multiple tanks, halal/kosher) may need 40–50% deposit.
Third-party inspection (SGS, BV) at buyer's cost.
📞 Contact Us:
For a Proforma Invoice (PI), contact us with your company details, payment terms, and port.
Welcome to ask for a customized quotation.
The Automatic Batching System is shipped using professional export-grade packaging.
📦 Packaging Method Details:
✅ 1. Film Wrapping
All machine surfaces are wrapped with PE stretch film to prevent moisture, rust, and scratches.
✅ 2. Fumigated Wooden Crates
Key components are packed in ISPM15-certified wooden crates:
Control cabinet, powder tank, liquid tank, screw feeder, horizontal mixer (DR-BL2+) or platform (DR-PL2+).
Includes shock-absorbing foam, reinforced corners, bolted closures.
✅ 3. Palletized & Container Loading
All crates are palletized for forklift handling.
Blocking and bracing prevents shifting.
Fits in 20FT container.
Protects against impact and vibration.
📄 Included in Each Package:
English machine and part labels.
USB and printed copy of: operation manual, electrical drawings, maintenance checklist, spare parts list.
Packing list and crate markings (model + serial number).
🛡 Optional Packaging Features:
Waterproof vacuum packaging for humid climates.
Steel-frame reinforced crates for heavy components.
Shock indicators or humidity sensors on request.
Would you like photos or a packing diagram from a previous shipment?
On-site installation is optional. It is a paid service. Cost depends on location.
👷♂️ On-Site Installation & Commissioning Services:
✅ What's Included:
Mechanical installation
Assemble tanks, screw feeder, mixer or platform, control cabinet.
Electrical & PLC setup
Wiring, control system startup, I/O testing.
Full commissioning
Test run with your raw materials.
Adjust batching accuracy, feeding rates, mixing time.
Operator training
Hands-on training for system use, cleaning, maintenance, troubleshooting.
Safety and sanitation briefing.
💰 Service Fee (Typical):
| Item | Cost Estimate (USD) |
|---|---|
| Technician fee | $80–$150/day (per person) |
| Travel expenses | Flight + visa (at cost) |
| Accommodation & meals | Provided by buyer |
| Typical duration | 2–3 working days |
Total installation cost: $1,500 – $2,500.
🌐 Alternative: Remote Installation Support
Live video call (WeChat, Zoom, WhatsApp). Step-by-step guides. Remote PLC debugging.
📄 Pre-shipment Support:
Factory Acceptance Test (FAT) before delivery. Video documentation. FAT report.
Would you like a quote with on-site installation or remote support?
Yes. Operator training is included in the standard package. Your team can run the system efficiently.
🎓 Included Operator Training (Free of Charge):
✅ 1. Factory-Based Training (Before Shipment)
Conducted during FAT.
Covers:
Startup & shutdown procedures
PLC recipe selection, batching, and mixing settings
Basic maintenance and cleaning
Error code diagnosis
For up to 2–3 client technicians
👷♂️ 2. On-Site Training (If Installation Is Purchased)
Delivered by Darin's technician during commissioning.
Hands-on operation with your raw materials.
Training includes:
Real-time production tuning (batching accuracy, mixing time)
Sanitation and food safety protocols
Spare parts replacement
PLC/HMI interface walkthrough
Up to 5 operators per session
📚 3. Training Materials Provided:
Printed and digital operation manuals
Video tutorials for daily operation, cleaning, emergency response, maintenance
Would you like training materials in English or your local language? We can prepare sample files.
Yes. A standard spare parts kit is included at no additional cost.
🔧 Included Spare Parts (Standard Package):
| Part Type | Quantity |
|---|---|
| Sealing rings / O-rings | 4–8 pcs |
| Screw feeder wear parts | 1 set |
| Mixer blades (DR-BL2+) | 1 set |
| Sensors (level/position) | 1–2 pcs |
| Allen keys, fuses, screws | 1 set |
| Pneumatic fittings | Assorted |
| Lubrication grease | 1 tube |
| Instruction manual (USB + print) | 1 set |
✅ Covers first 6–12 months of normal operation.
🔄 Optional Extended Spare Parts Kits:
| Package Type | Coverage | Cost (USD) |
|---|---|---|
| Extended Basic Kit | 1–2 years | $400 – $700 |
| Production Critical Kit | 2–3 years | $800 – $1,200 |
| Full Spare Parts Kit | 3+ years | $1,500 – $2,500 |
Spare parts are packed separately. Labeled clearly. Shipped with the system.
Would you like a custom spare parts list based on your annual production volume?
The Automatic Batching System comes with a standard warranty of 12 months from arrival or 15 months from shipping — whichever comes first.
🛡️ Warranty Coverage Includes:
✅ Parts & Components:
Motors, gearboxes, PLC, HMI, sensors
Tanks, screw feeder, mixer components (DR-BL2+)
Platform structure (DR-PL2+)
Pneumatic and electrical components
✅ Labor Support:
Free remote troubleshooting (video call, phone, email)
Remote software updates (PLC/HMI)
Guidance for warranty part replacement
❌ Exclusions:
Damage from improper operation or unauthorized modifications
Consumables (belts, seals, O-rings) beyond standard spare set
Power surges, water damage, contamination
🔄 Extended Warranty (Optional):
| Plan Type | Total Duration | Cost (USD) |
|---|---|---|
| +1 Year Extension | 24 months | $800 – $1,500 |
| +2 Year Extension | 36 months | $1,500 – $2,500 |
Would you like a sample warranty certificate or a quote with extended warranty?
Yes. Many optional modules are available. Enhance functionality and automation.
🧩 Popular Optional Accessories & Modules:
1. 🔄 Additional Powder Tanks
Store more raw material types. Increase batching flexibility.
2. 💧 Additional Liquid Tanks
Handle more liquid ingredients. Precise dosing control.
3. 📏 Weight Verification System
Real-time weight check. Ensures batching accuracy.
4. 🖥️ Remote Monitoring & Data Logging
Real-time production data. Integrates with ERP/MES.
5. 🧽 CIP (Clean-in-Place) System
Fully automated washing. Reduces downtime. Meets GMP/HACCP.
6. 🌍 Multilingual HMI Interface
Languages: English, Spanish, Arabic, Russian, etc.
7. 🔐 Safety & Hygiene Upgrades
Full stainless steel enclosures. Lockable safety covers. FDA-compliant materials.
8. 🔄 Automated Recipe Changeover
Quick switch between formulations. Reduces downtime.
9. 📦 Batch Discharge Conveyor
Direct transfer to downstream equipment.
10. 🧊 Ingredient Pre-conditioning System
Temperature control for sensitive ingredients.
Would you like a layout drawing or quote with these modules? We can help prioritize the best ROI for your production.
Darin provides full technical support. Remote and on-site. Fast issue resolution. Long-term reliability.
🛠️ Post-Sales Technical Support Includes:
✅ 1. Remote Technical Support (Free for Life)
📞 Phone, video call, or chat (WeChat, WhatsApp, Zoom)
🖥️ Remote PLC/HMI diagnostics via TeamViewer or VPN
🛠 Troubleshooting for mechanical, electrical, or software issues
🔄 Support for recipe changes, batching accuracy tuning, mixing time optimization
✅ 2. Spare Parts Support
Priority access to original spare parts
Detailed parts catalog with codes and drawings
Fast international shipping for urgent parts
Custom stocking plans for large customers
✅ 3. On-Site Support (Optional, Paid)
Technician dispatch for:
Repairs or upgrades
Re-training staff
System reconfiguration or expansion
Response time: 7–15 days globally (depends on visa and travel)
✅ 4. Documentation & Training Resources
Complete operation and maintenance manual
Electrical & pneumatic schematics
Video tutorials:
Daily operation
Cleaning and sanitation
Troubleshooting: feeding errors, weighing inaccuracies, mixer jams, PLC alarms
✅ 5. Software & Firmware Updates
Free PLC and HMI updates
Custom logic adjustments for recipe or process changes
🧩 Optional Support Packages for Large Buyers:
| Package Type | Includes | Term |
|---|---|---|
| Annual Service Plan | 1 on-site visit per year + remote support | 1 year |
| Extended Warranty | Parts & labor coverage extension | 1–2 years |
| Training Refresh Pack | Remote or on-site training for new operators | On request |
Would you like an SLA or support flowchart for your procurement documents? We can tailor it for your country and production scale.
Shipping is fast. Depends on urgency, part type, and destination. Darin keeps a large spare parts inventory.
🚚 Shipping Timeframes by Priority:
✅ 1. Express Shipping (Urgent Repairs)
Method: DHL, FedEx, UPS, TNT
Delivery Time:
Asia: 2–4 working days
Middle East/Europe: 3–6 working days
North America: 4–7 working days
South America/Africa: 5–9 working days
Use Case: Sensors, HMI, PLC parts, screw feeder components, mixer blades, tank seals
✅ 2. Standard Air Freight
Delivery Time: 7–12 working days
Use Case: Motors, pumps, tank fittings, conveyor components
✅ 3. Sea Freight (Large Parts or Restocking Kits)
Delivery Time:
Southeast Asia: 10–15 days
Europe: 25–35 days
Americas/Africa: 30–45 days
Use Case: Full spare parts kits, complete tank assemblies, mixer units
📦 Shipping Workflow:
Send part number or photo → Quote within 24h → Payment → Dispatch within 1–2 days → Tracking number provided
🧰 Proactive Options:
Pre-order spare parts kits to reduce downtime
Custom stocking agreement for high-volume users
Distributor warehouses in select regions may stock key parts
Would you like an emergency parts kit list for your batching system? Based on your runtime and shifts. We help minimize downtime risks.
Yes. Remote troubleshooting is fully available. Fast and cost-effective. No need to wait for on-site support.
🌐 Remote Troubleshooting Services Include:
✅ 1. Real-Time Video Support
Live video via Zoom, WhatsApp, or WeChat
Guide your team through:
Error diagnosis
Component inspection
Replacements or adjustments
HMI/PLC setting checks
✅ 2. PLC & HMI Remote Access
Remote login via TeamViewer, AnyDesk, or VPN
Darin engineers can:
Monitor system status
Adjust recipes and parameters (batching accuracy, feeding rates, mixing time)
Update or reset control logic
Diagnose software or sensor failures
🔐 Secure access only. Enabled temporarily during support.
✅ 3. Step-by-Step Troubleshooting Guides
PDF and video tutorials for your model.
Covers common issues:
Screw feeder blockages
Weighing inaccuracies
Mixer jams (DR-BL2+)
Tank level sensor alarms
PLC communication errors
Motor or drive faults
Includes visual checks, parameter lists, error code explanations
📞 Support Availability:
Response time: 12–24 hours (faster for urgent issues)
Support in English and Chinese. Other languages via translator.
Free for the lifetime of the system.
Would you like a remote troubleshooting checklist? Or a list of common alarm codes and fixes? We can also advise on safe remote access setup.
Low-maintenance design. Routine care needed for best performance and hygiene.
🔧 Maintenance Schedule Overview:
| Frequency | Tasks |
|---|---|
| Daily | Clean tanks, screw feeder, mixer. Wipe control panel. Check sensors. |
| Weekly | Inspect belts, seals, fittings. Lubricate bearings. Check PLC connections. |
| Monthly | Deep clean tanks and mixer. Calibrate sensors. Check motors and gearbox oil. |
| Quarterly | Replace worn seals/O-rings. Tighten electrical terminals. Check software updates. |
| Annually | Replace belts, mixer blades, wear parts. Service gearboxes and motors. |
💰 Estimated Annual Maintenance Costs:
| Cost Component | USD |
|---|---|
| Consumables (belts, O-rings, grease) | $200 – $400 |
| Preventive spare parts (seals, sensors, blades) | $300 – $600 |
| Local labor (if outsourced) | $30–$50/hour |
| Optional technician visit | $1,500 – $2,500 (incl. travel) |
| Total (self-maintained) | ~$500 – $1,200/year |
✅ Lower costs with in-house training and upfront spare parts kit.
🧠 Smart Maintenance Features:
HMI alarms for scheduled checks
Run-time counters for screw feeder, mixer, pumps
Optional predictive maintenance with sensors
Would you like a printable maintenance log sheet? Or a 2-year spare parts + maintenance bundle quote? Tailored to your shift schedule.
Yes. Software updates are included. Keep your system secure, efficient, and up to date.
🖥️ Software Update Coverage:
✅ Included Systems:
PLC (Programmable Logic Controller)
HMI touchscreen
Servo controller logic and safety interlocks
Weighing system control
Feeding rate control modules
🔄 Types of Software Updates:
Bug fixes and stability improvements
UI enhancements (simplified menus, new languages)
Feature upgrades (recipe memory expansion, batching presets, automated changeover)
Optimization for feeding, weighing, mixing, and discharging processes
Integration support for optional modules (CIP, remote monitoring)
💡 How Updates Are Delivered:
| Method | Description |
|---|---|
| Remote Update | Via TeamViewer, AnyDesk, or VPN |
| USB Transfer | Files sent with instructions |
| Technician Visit | Installed during on-site service |
✅ Updates take 10–30 minutes. Darin provides step-by-step guidance or does it remotely.
🆓 Cost of Updates:
Free during warranty period
Free lifetime access to standard updates
Custom modifications may have a one-time engineering fee
Would you like a sample changelog? Or a custom interface mockup with your language and recipe setup?
Yes. Modular design. Easy to upgrade. Protects your long-term investment.
🔧 What Can Be Upgraded or Retrofitted Later?
✅ 1. Capacity Expansion
Add more powder or liquid tanks. Upgrade screw feeder for higher throughput.
✅ 2. Additional Ingredient Types
Install additional tanks for more raw materials. Expand recipe flexibility.
✅ 3. Automation Enhancements
Add automated recipe changeover. Integrate vision inspection. Add remote monitoring or SCADA.
✅ 4. Hygiene & Safety Compliance
Retrofit stainless steel enclosures. Add CIP system. Install safety guards.
✅ 5. Mixing System Upgrades (DR-BL2+)
Upgrade mixer for larger batches or different material types.
✅ 6. Software & Interface
New HMI features. Language packs. Data logging and USB export.
✅ 7. Integration with New Equipment
Connect to downstream extruders, mixers, or packaging lines.
🛠️ Upgrade Process:
Tell us your goals. We provide upgrade proposal and layout. Ship components with drawings or technician. Optional software update.
💡 Retrofit Examples:
Client added 2 more powder tanks after 1 year. Another plant upgraded from DR-PL2+ to DR-BL2+ with mixer. US customer added CIP system to meet FDA standards.
Would you like an upgrade checklist? Or a quote for add-on modules for year 2 or 3? We can plan according to your growth.
Darin guarantees fast after-sales service. Response times depend on urgency and support method.
⏱️ Guaranteed Response Times:
| Service Type | Response Time |
|---|---|
| ✅ Remote Support – Standard | 12–24 hours (usually <12h) |
| ⚡ Remote Support – Urgent | 4–6 hours (priority hotline) |
| 🛠 Spare Parts Quotation | Within 24 hours |
| 📦 Spare Parts Shipping | 1–2 working days (in-stock items) |
| 👨🔧 On-Site Technician Dispatch | 7–15 working days (visa/logistics dependent) |
✅ Worldwide support via email, WhatsApp, WeChat, phone, TeamViewer, AnyDesk.
🌐 Global Support Coverage:
Engineers in Asia, EU, Americas. Multilingual support (English, Chinese + translator). Dedicated after-sales coordinator per project.
🛡️ Optional SLA for High-Volume Clients:
Priority hotline. 72-hour technician deployment. Annual service visit. 95% uptime guarantee.
Would you like an SLA template or service commitment letter for your QA audit? We can tailor it to your industry standards.
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